Job Information
3M Digital Operations Planner in Singapore, Singapore
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
Job Description:
Responsible for overseeing and managing the digital projects, ensuring they are completed on-time-in-full, while facilitating communications, optimisation to bring resolution to meet project goals.
Project Planning & Management & Optimisation:
Works closely with Business Stakeholders to understand plans and demands.
Understand project scope and deliverables in collaboration with the business stakeholders.
Assesses demand vs. capacity to ensure optimal utilisation of resources.
Develop quarterly fulfilment plan and project plan such as timelines, resource allocation and milestones with minimal disruptions and cost impacts.
Provision for resources to meet business demands, ensuring optimal productivity & efficiency.
Coordinate internal resources and third-party vendors for timely implementation of projects.
Monitor & track project progress, adjusting plans as needed.
Provide consulting & guidance to all relevant project teams, ensuring that technical aspects of the projects are aligned with stakeholder requirements.
Works with all stakeholders for any process improvements where required.
Actively work with business stakeholders to groom requests depending on pillar services requirements.
Ensures clear line of visibility on request grooming progress.
Ensures healthy backlog to optimize resources available.
Acts as Scrum Master for Marketing Automation services as part of the Sprint Processes.
Escalation & Resolution point for any issues or delays experienced in both planning and project execution.
Oversight the implementation & development of the project, in collaboration with project teams.
Proactively identify opportunities & develop for improvements and optimisation plans, in collaboration with stakeholders, Platform and SME Leads.
Stakeholder Communication:
Serve as primary point of contact for project stakeholders
Provide regular updates on project status, milestones and risks.
Facilitate communication between technical and non-technical stakeholders to ensure understanding and alignment
Collaborate with the Digitization team to ensure the timely deployment of product catalog, accompanying the launch of each client website, where required.
Collaborate with the Marketing Automation team to ensure the timely build of Eloqua forms and assets, for integration on client website, where required.
Collaborate with the Content team to ensure review of content plans, for localization and SEO, where required.
Collaborate with the Development team to ensure the accurate and high-quality build of client websites, incorporating localized content and product catalogue, and form integration, where required.
Collaborate with the third-party vendor to ensure the timely deployment of social media campaign, where required.
REQUIREMENTS:
Education / Skills Qualifications:
Bachelor’s Degree in Computer Science, Business, Information Technology, or a related field.
Project Management, Scrum-certified or other relevant certificate
Proficiency in MS Word, PowerPoint, Excel
Knowledge & experience in Workfront, Jira is advantageous
Experience:
6-9 years relevant working experience as Project Manager in technical environment.
Digital Marketing experience.
Experience in managing end to end project lifecycle from planning to execution and delivery.
Experience in Agile, Scrum methodologies is advantageous.
Key Traits:
Excellent written and oral communication skills – communicate with clarity, presentation skills, active listening and negotiation skills.
Problem solving oriented – ability to break down complex problems for resolution, resourceful and proactive.
Strong adaptability – adjusts based on changing project requirements, open to learn and resilient under pressure.
Detail-oriented – attention to details, keeping documentations accurate and meticulous to track project progress.
Strong organization skills – in managing time to meet datelines, efficiently handling multiple projects and structured in organizing information.
Strong collaboration – a team player who excels at bringing people together to facilitate discussion and alignment.
Experience and comfort in working with multi-cultural stakeholders and environments.
Excel in building and maintaining positive relationship with stakeholders & team members.
Strategic thinker who will consider the long-term impact of decisions, understands business context in order to recommend solutions. Innovative and proactive in exploring new ideas and approaches to optimize processes and results.
Location: 10 Ang Mo Kio Street 65, Singapore
Worker Type: Permanent
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Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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