Eaton Corporation Order Manager in Sincan Ankara, Turkey
Order Manager will be responsible for post order process of obtained Engineered to Order assignments in line with applicable procedures and guidelines so that timely delivery can take place in accordance with order and customer expectations. Order Management department manages ATO (Assemble to Order) and ETO (Engineering to Order) orders for the ESS Business Unit products. Order Manager supervises multiple ETO orders simultaneously in different stages of execution as well as ensuring orders are fully on track and are hitting their KPIs.
Receiving and assessing sales orders for feasibility both technical and related to costs and delivery time, commercial & payment conditions and degree of standardization.
Discussing and negotiating problems and/or deviations and solutions with dealers, distribution companies or direct customer contact in accordance with the applicable authorization frameworks.
Analyzing substantive order data and specifications and determining required man-hours and materials based on experience data, calculations and/or with support of Engineering department.
Translating order data into technical documentation for the Production, determining process steps to be outsourced in consultation with Procurement department.
Preparation and compilation of order planning and kick-off reports, technical documentations, collaboration with colleagues and involvement of third parties.
Align with a multidisciplinary project team (Assembly, Logistics, Engineering, Planning) with support of Leadership at the location.
Monitoring progress and interconnection in operational implementation of sub-processes, whether or not running parallel to each other, corrective action if needed.
Handling changes (resulting in less/extra work) during the operational execution process with support of a calculation tool (Bid Manager), and/or based on commercial technical possibilities in consultation with the relevant direct customer, dealer or distribution company.
Organizing and supervising customer visits (FAT – factory acceptance test and SAT – site acceptance test).
Prepares and organizes site activities in consultation with Field Service.
Providing Continuous improvement on the Processes & Tasks
Education level required
- Bachelor’s degree in electrical engineering or equivalent
Years and area of experience required
- 1-3 years of work experience in electrical engineering sales, marketing/product marketing or technical support role.
- Technical knowledge of Low and Medium Voltage systems, transformers.
Strong project-management, commercial & negotiations skills, Strong organizational, presentation, communication and time management skills, results driven.
Ability to work within an international, culturally diverse and matrix-based organization.
Ability to lead and coach a team, report team activities and distribute workload.
Strong language capability Turkish &English
Additional French or Spanish language capability will be a value
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.
Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030.
Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.
Region: Europe, Middle East, Africa
Organization: ES EMEA CS ESS Electrical Systems Solutions
Job Level: Manager
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: No
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