Job Information
RBC Bearings Customer Support Representative in Simpsonville, South Carolina
Description
ESSENTIAL FUNCTIONS OF THE JOB:
Act as liaison between manufacturing, engineering, warehousing, and customers
Identify productivity improvement areas and work with management staff to clear bottlenecks
Assist in debit resolution and ensuring clean invoicing to improve DSO
Provide all basic customer service activities of quoting, warranty, credits, returns, etc.
Expedite orders to meet customer demands
Provide as needed support of management issues as they arise
Support and back up teammates during absences and training
Attendance at work is an essential function of the job
EDUCATION:
High School Diploma or GED and minimum 3 years of sales experience in a customer service environment OR
Associates degree and minimum 1 year of sales experience in a customer service environment OR
Bachelor’s Degree
SKILLS / CERTIFICATIONS:
Proficient with Microsoft Office, especially the use of MS Word and Excel.
Demonstrated Customer Service Skills.
SAP experience.
Mechanical product knowledge.
Bilingual skills.
RBC Bearings offers a competitive benefit package.
RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status.
Qualifications
Education
Required
- High School or better