Experience Inc. Jobs

Requisition ID: req51429

Job Title: Project Team Leader

Sector: Program Administration

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Catania, Italy

Work Arrangement:In-person

Job Description

Programs in Italy include Refugee.Info, a web-based information platform, child protection programming targeting unaccompanied children and victims of trafficking, mentoring programs for the socio-economic inclusion of refugee youth, Women Protection and Empowerment (WPE), and education (social-emotional learning and healing classrooms).

Between April and December 2024 IRC Italia will work in a joint effort with UNHCR teams to provide support to persons of concerns in key disembarkation areas as well as in reception facilities and informal settlements in Sicily (including the island of Lampedusa) and Calabria.

Job Overview:

We are looking for a highly motivated Protection Team Leader to join our world-class team. As the Protection Team Leader, you will have the unique opportunity to coordinate a roving team that provides assistance to newly arrived people in Southern Italy. With the support of cultural mediators, you will identify individuals with specific needs and refer them to relevant services in the area. In addition, you will ensure effective communication and coordination with experts based in Reggio Calabria and Agrigento/Porto Empedocle, supporting the IRC Program manager in Sicily.

This position offers an exceptional chance to make a difference in the lives of vulnerable populations and contribute to the protection of their rights.

Are you interested? We welcome you to apply!

Major Responsibilities:

Responsibilities include, but are not limited to:

Project Implementation

• Responsible for quality project implementation in the intervention area.

• Conduct regular coordination meetings with experts in Reggio Calabria and Agrigento to supervise activities, address challenges, and share best practices.

• Report persistent challenges to the Program Manager.

• Support border procedures and reception conditions, focusing on PSN.

• Conduct field missions, engage with collaborators, and provide accurate information on asylum procedures, particularly for vulnerable groups.

• Gather feedback on information materials and adapt as needed.

• Report protection concerns and support SOP implementation, especially for GBV survivors.

• Follow up on referrals and update service mapping.

• Provide psychological support as needed and train personnel on identifying and assisting PSNs.(People with Specific Needs)

• Participate in capacity-building activities to work with sensitive populations.

Monitoring and Reporting

• Coordinate the overall protection monitoring work for the team by gathering the data required for the monitoring and evaluation of the delivered services;

• Ensure appropriate, timely, and accurate data collection using agreed indicator tracking templates to enable both internal and external monitoring;

• Ensure that protection monitoring will be performed in line with UNHCR AGD policy;

• Ensure that program targets and results are met ;

• Contribute to the preparation of the narrative reports for IRC’s scope of work and compile partner reports as required by Donor, ensuring consistency in all the reporting activities;

Coordination and Communication

• Ensure close collaboration, coordination, and information sharing between the IRC team and the UNHCR staff in a joint effort to conduct the program activities;

• Regularly coordinate with the IRC Program Manager to give relevant updates

• Coordinate daily interventions with the UNHCR team and other local collaborators to ensure the best support for clients.

• Attend interagency coordination at the local level and information management activities as needed.

Job Requirements:

Education:

• Bachelor’s degree or equivalent experience in social sciences, humanitarian aid, or a related field.

Work Experience:

• 3 years experience in conducting protection/protection monitoring activities working with local partners, preferably with a nonprofit in the target region.

• Proven experience in field-level representation with collaborators and coordination with other NGOs and/or state public agencies.

Demonstrated Skills & Competencies:

• Excellent communication skills, including a good track record of report writing and liaising with local authorities and partners.

• Predisposed to teamwork, problem-solving, ability to create a proactive environment.

• Excellent knowledge of the Italian legal system linked to the international protection procedure.

• Previous experience in delivering psychological first aid and basic psychosocial support.

• Experience in working with newly arrived migrants in border areas and/or reception facilities.

• Previous experience in working with presumed victims of GBV and presumed victims of trafficking.

• Good knowledge of the survivor-centered and trauma-informed approach, as well as the child-centered approach.

• Politically and culturally sensitive with qualities of patience, tact, and diplomacy.

• Fluency in spoken and written Italian and English, including strong writing skills.

• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

• Valid driver’s license and access to a personal, insured vehicle. (All relevant expenses will be reimbursed)

• Based or willing to relocate to Catania or its vicinities.

• Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion in IRC Italy.

• Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies

Working Environment:

This position will be based in Catania and will cover the surrounding areas with roving activities, both assisting the disembarkation procedures and reaching out to newly arrived persons in the reception facilities.

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Commitment to Gender, Equality, Diversity and Inclusion: IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: IRC is an equal opportunity employer, and we value diversity and inclusion. We do not discriminate on the basis of race, nationality, ethnicity, gender, age, religion, caste, sexual orientation, differently abled, geographic origin, marital status, veteran status and cultural background (or any other characteristic protected by law). We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Commitment to Gender, Equality, Diversity, and Inclusion: IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting.

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