Experience Inc. Jobs

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Inspire Brands Carhop/ Skating Carhop (server) in Shepherdsville, Kentucky

Position: Carhop

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position serves product to guests.

Essential Job Duties:

  • Ensure that product meets operational, quality, and appearance standards before being delivered to guests

  • Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds

  • Provide friendly, quick, and polite service to guests

  • Promptly respond to guest requests

  • Report customer complaints/issues to MOD

  • Assist guest with payment

  • Make accurate change quickly and efficiently

  • Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot

  • Comply with all company policies, procedures, and operational standards

  • Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards

  • Regular attendance

ADDITIONAL DUTIES:

  • Report employee complaints/issues to MOD

  • Move and stock food product weighing up to 50 pounds

  • Skating Carhop:

  • Complete Skating Carhop training requirements

  • Perform duties while on roller skates

  • Perform other job-related duties as assigned or required

Time/Shift Expectations: Irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

  • Knowledge/Skills

  • General restaurant or retail knowledge

  • Basic math and reading skills

  • Effective verbal and written communication skills

  • Ability to follow directions

  • Customer service and multi-tasking skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

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