Job Information
Hyatt Assistant Director of F&B - Park Hyatt Shenzhen (Local Package) in SHENZHEN, China
Description:
§ Ensures that the Food andBeverage activities are aligned with the respective Corporate Strategy, andthat the Hotel Actions have been implemented where appropriate.
§ Ensures the smoothoperation of the Food and Beverage Department in the absence of the Director ofFood and Beverage.
§ Handles all guest andinternal customer complaints and inquiries in a courteous and efficient manner,following through to make sure problems are resolved satisfactorily.
le scheduling to meet thefinancial goals of the business as well as the expectations of the guests.
§ Ensures that each profitcentre (e.g. Outlet, Bar, Banquets) is operated in line with maximising profitwhile delivering on the brand promise.
§ Encourages Heads ofDepartment to look for Marketing and Public Relations opportunities to increaseawareness and ultimately business.
§ Works closely with otherExecutive Committee members in a supportive and flexible manner, focusing onthe overall success of the hotel and the satisfaction of hotel guests.
§ Tastes and monitors thefood and beverage products served throughout the operation, provides feedbackwhere appropriate.
Qualifications:
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Director of F&B, or Senior Restaurant Manager in larger operation. Good operational, administrative and interpersonal skills are a must, and banqueting experience an asset.
Primary Location: CN-44-Shenzhen
Organization: Park Hyatt Shenzhen Futian
Job Level: Full-time
Job: Food and Beverage
Req ID: SHE002795
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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