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Nuvance Health Medical Office Clinical Lead RN Primary Care- Sharon, CT in Sharon, Connecticut

Medical Office Clinical Lead RN Primary Care- Sharon, CT

Location: Sharon, CT, United States

Requisition ID: 37769

Salary Range: 32.64 - 65.01 HOURLY

Work Shift: First Shift


Exempt/Non-Exempt: Non-Exempt


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$7,500 - Sign-On Bonus for Full-time externals, pro-rated for Part-time

Medical Office Clinical Lead RN Primary Care- Sharon, CT 40 hours per week, 8 hour shifts Monday-Friday.


The Clinical Lead RN works with the clinical staff, physicians and advanced practitioners in the coordination of assigned staff, equipment and resources to facilitate smooth daily operational flow. They optimize patient care and direct and assist the assigned staff in their daily work processes. Span of Control to include RN’s, LPN’s and potentially MA’s (Dependent on Practice Structure).


1.Patient Care Duties: Patient check-in, document chief complaint, vital signs, history, capture charges for provision of ancillary services, assists with the completion of patient summaries, medication/allergy, history forms, and obtain appropriate treatment consents. Administer and document injections, dispense and document medications as directed by physician/provider. Label and handle labs, paps, cultures, biopsies and other specimens, prepare laboratory and imaging requisitions. Assist with coordination of further patient care and follow-up and carry out tasks as directed by RN and/or physician/provider. This may include communication with patient, hospital, labs, imaging centers, pharmacies, physician offices, insurance plans. Independently manages patient triage calls and seeks out direction from providers as needed. Assists LPN’s and MA’s with triage disposition and assures documentation is reflective of the disposition.

2.Measures and monitors key performance indicators (KPIs) in conjunction with the Practice Leadership. KPIs include Growth/Financial Stability, Patient Experience, Operational Efficiency, Employee Satisfaction/Culture, Quality 3.Demonstrates clinical expertise and serves as a resource for the clinical staff.

4.Monitors inventory and orders medical supplies as requested by physicians as well as follow up on all outstanding orders.

5.Responsible for managing PTO requests and maintaining appropriate staff and provider schedules and levels.

6.Develops guidelines for prioritizing work activities, evaluates the effectiveness and modifies activities as necessary.

7.In collaboration with Medical Practice Nursing Education, mentors, orients, trains, educates and supervises clinical staff to improve competency and patient satisfaction using established workflows and policies.

8.Works in conjunction with Practice Manager, Medical Practice Nursing Leader and Human Resources for hiring, discipline, grievance management, performance evaluations, feedback and coaching to achieve optimal team performance.

9.Monitors all clinical workflows of office, addressing inefficiency of providers and clinical staff and formulates corrective action plans to achieve KPI’s.

10.Holds monthly clinical meetings with providers and staff to review clinical KPI and implement/monitor process improvement plan.

11.Utilizes patient satisfaction data to create targeted improvement plans.

12.Escalates issues and concerns proactively to Manager, or clinic practice Leadership, as needed.

13.Performs other duties as assigned.

Other information:

  • Graduate from approved nursing program * Three (3) years nursing experience * Prefer: Bachelor’s Degree in Nursing (BSN) * Graduation from accredited nursing program * Able to multitask in fast paced environment * Valid RN License (CT or NY based on Practice Location) * Basic Life Support (BLS)

Location: Sharon-29 Hospital Hill Road

Work Type: Full-Time

Standard Hours: 40.00

FTE: 1.000000

Work Schedule: Day 8

Work Shift: First Shift

Org Unit: 1560

Department: Internal Medicine SH

Exempt: No

Grade: S11

Salary Range:

$32.6400 - $65.0148 Hourly

Working conditions:


  • Little or no manual skills / motor coord & finger dexterity

  • Sedentary/light effort. May exert up to 10 lbs. force

  • Generally pleasant working conditions.

  • Little or no potential for occupational risk

EOE, including disability/vets.

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.