Job Information
Emerson Service Engineer in Shanghai, China
Job Summary
You will work as part of the Afag Service team to fully support on the after sales services and technical support for local clients of Afag.
In this Role, Your Responsibilities Will Be:
Execution of FAT, including assembly, wiring and commissioning
installation and SAT at the customer site if needed
Clearly understand service contract scope
Identify specific technical issues in close cooperation with Afag sales team and customers
Search technical solution and resolve issues, If needed involvement of technical experts from Europe
Work independently for service work of Afag products
Customer quality issue claim and follow up to close
Provide training on Afag products to customer’s staff
Issue customer feedback reports, service reports
Keep good relationship with customer
Who You Are:
You build and delivered solutions that meet customer expectations. You act with a clear sense of ownership. You bounce back from setbacks.
For This Role, You Will Need:
Basic knowledge in automation (PLC / NC / Vision/ Sensor configuration and parameter changes)
Excellent commissioning skills
Good in English and fluent in Mandarin
Ready to travel frequently to customer sites in China
Be familiar with the corporate culture of European and/or U.S. company
Working experience in automation industry is an advantage
Preferred Qualifications that Set You Apart:
Work carefully and meticulously, meticulous and responsible
Autonomous and problem-solving mentality
Our Offer To You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.
Emerson's compensation and benefits programs are designed to be ambitious within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.
We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.
We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.
We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both form home and at the office.
Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.
Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.
Our Commitment to Diversity, Equity and Inclusion:
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values (https://www.emerson.com/en-us/perspectives/culture-and-values) and about Diversity, Equity & Inclusion at Emerson (https://www.emerson.com/en-us/careers/diversity-and-inclusion) .
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
Requisition ID : 24009537
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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