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The LEGO Group Key Account Manager in Shanghai, China

Key Account Manager

  • Location Shanghai Hub NEW, Shanghai, China

  • Job ID 0000004991

  • Category Sales, Marketing & Product Management

Job Description

Are you passionate about delivering inspirational experiences and being a part of a growing business in LEGO China?

Here's a phenomenal job opportunity for you to use your KA management experience to manage the accounts and channels according to our strategy and segmentation while building phenomenal and lasting relations with our customers!

Core Responsibilities:

  • Key account business plan and implementation: Develop and execute channel business plan and yearly trade plan, collaborating with internal teams and customer, build strong and long-term partnership.

  • Channel segmentation and strategy: To develop channel and product segmentation strategy, plan and implementation with customer.

  • Customer P&L: Manage account trade budget and P&L to maximize ROI and provide value growth management.

  • Business management: Manage customer sell-in and sell-thru with proper portfolio to sustain a healthy and profitable business.

  • In-store execution management and brand image: Ensure consistent brand standards especially in areas of visual presentation, product management, and marketing.

  • Store development: As a consultant role to customer for new store opening and upgrade in terms of location, sales forecast, retail preparation etc.

  • Contract and terms: Negotiate and set yearly trade terms and scorecard.

  • Retail executive team management.

  • Process implementation: Work closely with other teams to implement standard processes: contractual agreement, Training Material, Operations Manual, Visual Guidelines.

  • Process optimization: Work hand in hand with and cross functional team to foster an effective and aligned Go-To-Market process (from Planning, sales and Marketing integration meeting, execution and review).

Do you have what it takes?

  • 8+ years sales experience with 5+ years in key account management.

  • Experienced in running and managing retail stores, either directly operated or through franchise partners.

  • Fluent in verbal and written English and Mandarin.

  • Bachelor’s degree and above is preferred.

  • Good understanding of the China retail industry and business.

  • Comprehensive understanding of operating and running branded retail stores.

  • Strong collaboration with internal and external partners.

  • Experienced in using Microsoft office.

  • Strong analytical, communication and negotiation skills.

  • Able to travel around 30+ days per annual.


What’s in it for you?

Here are some of what to expect:

  • Family Care Leave – We offer enhanced paid leave options for those important times.

  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

  • Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

  • Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

  • Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

  • Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. The hiring team will discuss the principles of our hybrid work model 'Best of Both', role eligibility and frequency with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO ® team today.