Experience Inc. Jobs

What you’ll do

• Lead customer service team to manage all order-to-cash activities, including contract signing, order fulfillment, shipment delivery, cash application and complaints settlement.

• Build up commercial operation standard work for different business segments

• Partner with commercial leadership stakeholders in driving business initiatives, improving customer experience and hitting business target.

• Optimize end-to-end order-to-cash processes and enhance the governance rigor.

• Work closely with DBSL to lead Kaizen events and drive continuous improvement for better efficiency and effectiveness.

• Support global operational activities and projects, and drive the regional deployment based on regional practice and needs.

• Enhance order-to-cash training framework and upgrade training handbook.

• Develop talents and leadership pipelines.

Who you are

• Bachelor’s degree or above in international trade, supply chain management or other relevant majors.

• Minimum 10 year working experience in import/export business, order fulfilment, supply chain management or commercial operation.

• Good business acumen. Proven ability to translate business strategies into specific actions.

• Willing to take challenges and drive changes. Good ability to deal with conflicts and pressure.

• Strong leadership and influencing skills to build up a high performing team in a matrix organization.

• Solid knowledge of the Life Sciences and Biopharmaceutical industry is preferred.

• Fluent in English and Mandarin.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com .

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.