Job Information
NCR Atleos T&T Inside Sales Specialist in SERBIA VIRTUAL, Serbia
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Title: T&T Inside Sales Specialist
Location: Belgrade, Serbia or Gurgaon, India
Grade:10
Hybrid work
Position Summary & Key Areas of Responsibility:
The NCR Atleos Telecommunication & Technology (T&T) LOB sells Multivendor deployment and maintenance services, Managed Services, Advanced Services and Telecom Store Solutions to Telecommunications (Wireline and Wireless), IT Manufacturers and Systems Integrator Companies in about 200 countries of our 3 Sales Regions across the world.
T&T Inside Sales Specialist will provide the highest level of sales service to small, medium or large, strategic accounts. T&T Inside Sales Specialist will be accountable for generating new business solutions and handling account management with current customers in an assigned customer base. This position requires strong sales hunter skills as well as strong relationship management, sales support, and account maintenance/management skills.
Responsibilities of T&T Inside Sales Specialist:
Account Management
Direct customer engagement- Drive customer loyalty & intimacy
Manage all customer contacts through various channels (f2f, phone, email)
Directly accountable for assigned customers
Account receivables – Management and LOAR resolution
Customer workshops & project meetings
Opportunity management
Salesforce.com opportunities updating and managing
Owns the sales cycle around the opportunity
Proposal bid creation-Quote validation and response time
RFP Proposal management (SOW & Offers)
CX Survey engagement and execution
Managing contacts in NSC and customer engagement during survey
Drive Response rate and tracking
Follow up based on the CX results
Ability to multitask and communicate with different team with goal to support Account Manager within agreed time frame
Ability to coordinate end to end quoting process
Follow up on already delivered offers and managing relationship with customers on daily level
willingness to work US hours ( ET time zone)
Basic Qualifications:
Bachelor’s degree preferred
At least 2 years’ experience working in a customer facing role
TeleSales experience preferred
Passion for customer delight and sales growth
Confident and outgoing personality
Faced paced and able to multitask
Drive, ambition and will to progress and a strong team working ethic
Excellent PC / Computer skills, specifically with MS Office Software
Can demonstrate ability to build and develop long term client relationships
additional language skills will be considered as an advantage ( Spanish)
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Company Benefits :
Private Health Insurance
Employee Referral Bonus Program
Wellbeing Resources
Baby Bonus
Life, Accident & Disability Insurance
Numerous opportunities for internal career pathing and advancement
Discounts for employees at NCR Atleos partners
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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