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GE Healthcare Commercial Operations Leader in Seoul, South Korea

Job Description Summary

Responsible for leading a well-defined sales/commercial framework including placing order, preparing contract, managing customer credit status and collection. Support Sales team and stakeholders through providing sales data analysis and reporting. Includes analytical work and report processing and management of department communication needs.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

HR Talk

GE 헬스케어 조영제 사업부에서 Commercial Operations Leader (과차장급) 업무를 담당해주실 인재를 채용합니다. 주된 업무는 전반적인 Commercial Operations (Order/Credit/Contract)에 대한 관리 감독이며, SAP 유경험자나 헬스케어/제약업계의 관련 경험을 우대합니다.

Essential Responsibilities

  • Supervise all daily orders with web-ordering system including pricing condition check and invoicing and handle customer complaints related to commercial issues.

  • Supervise all customer credit status and collection, monthly credit/guarantee reporting.

  • Supervise regularly provide transaction/movement report for HIRA and review data from governmental adverse drug reaction relief system.

  • Regularly report distributor credit analysis - Market size, CRI, Guarantee, Stock

  • Manage all customer master data including new customer registration, customer information update, reactivation, and deactivation.

  • Responsible for sales data analysis and report to support sales team to achieve Business purpose.

  • Responsible for price & reimbursement

Qualifications/Requirements:

  • Bachelor’s degree

  • Proficient in use of Microsoft office especially Excel with speed and accuracy

  • Excellent oral and written communication skills in both Korean & English

  • Ability to work under pressure against tight deadlines, getting work right first time

  • Strong analytical skills, structured and execution focused

  • Team oriented – ability to motivate and work well with diverse, cross-functional teams

  • More than 6 years working experience in the commercial operations field

  • Practical experience with SAP preferred

Desired Characteristics:

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  • Readiness to learn as well as contribute to the business

  • Solid problem-solving skills: ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers

  • Strong accountability, sense of urgency and ability to effectively handle multiple priorities simultaneously

  • Willingness to be flexible/adapt to changing work environments

  • Team oriented with a customer satisfaction mindset

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: No

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