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Abbott Commercial Excellence Director in Seoul, South Korea

Primary Job Function:

Responsible for providing commercial services to improve Sales& Marketing capability and effectiveness, leading MCE/CLM initiatives and Managing SFE.

Core Job Responsibilities:

Oversee Resource optimization

  • Initiate, develop, facilitate approval process and implement RO to improve Span of Control, optimize # of MRs, increase coverage and be ready for new TA

Manage Sales force effectiveness

  • Track and monitor sales performance

  • Develop and recommend sales target and incentive scheme

  • Customer targeting and segmentation

  • Develop and maintain Sales dashboard and ETMS/CRM system (ARISE)

  • Develop call plan and product prioritization

Provide business intelligence

  • Analysis and comparison of internal sales data and external data (IMS/Ubist and other 2ndary data)

  • Macro analysis of business environment and pharma market

  • Lead and facilitate Pre-cycle meeting/Cycle meeting and SLT meeting

Improve FF capability

  • Launch and facilitate global training program (et. ACCELERATE, Propel7, iSell)

  • FF training thru on-line/off-line training and coaching call

Multi-channel engagement/CLM

  • Embed e-wizard system

  • Country MCE planning and implementation – SMS detailing, email campaign, remote call, webinar

Supervisory/Management Responsibilities:

Direct Reports: 1 Training manager, 1 Sr SFE Specialist and 1 Data analyst

Position Accountability / Scope:

  • Manage/lead key cross-functional projects to improve operational excellence and productivity

  • Lead MCE/CLM to meet KPIs

  • Orchestrate / manage the process and execution of SFE plans within Brand teams

Minimum Education required:

  • Bachelor’s degree

  • Major in Bioscience, medicine, business, and/or economics, MBA is preferred

Minimum Experience/Knowledge required:

  • Minimum 15+ years’ experience in pharma industry

  • 10+ years‘ experience in Commercial or business

  • Direct people leadership experience with effective interpersonal skills

  • Result-oriented, skillful communication, high-powered negotiation skills, strategic thinking and project management

  • Experience in presenting, data analysis and statistics, team work and communication

  • Good business acumen of Marketing & Sales and understanding of the industry

  • Should be proficient in both written and spoken English

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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