Experience Inc. Jobs

MAJOR DUTIES AND RESPONSIBILITIES: Undertakes and performs the following and other work-related duties as assigned: 1. Responds courteously to calls, written requests, and e-mails from participants, service providers, and other authorized agencies and representatives to answer questions, and provide information and assistance as appropriate. 2. Works with Agency staff and public and private community agencies to recruit participants for the Jobs Plus program. 3. Assist with program outreach. 4. Attends advisory board meetings and maintains contact with community agencies for the provision of services and assists program staff in accessing appropriate public or private community agencies to obtain specialized types of assistance for program participants. 5. Develops, strengthens, and maintains close professional contact with business, industry, labor, and government representatives and job placement agencies. 6. Establishes and maintains effective relationships with participating community partners to assist in achieving program outcomes. 7. Collaborates with employers to develop employment opportunities and assists with pre-screening and placement activities. 8. Assists with training regarding employment-related skills and functions. 9. Instructs and coaches clients on job search techniques, resume writing, applications, interviewing, and job retention. 10. Develops research, knowledge and tools that will enable the development and implementation of effective employment and economic self-sufficiency services which may include on-the-job training, internships, or other work experience opportunities. 11. Provides participants with relevant job leads and placement opportunities and informs them of related job duties, responsibilities, compensation, schedules, and work conditions. 12. Organizes, develops, and implements recruitment events, job fairs, and other events. 13. Ensures privacy and maintains security of confidential materials pertaining to activities and participants. 14. Cross trains with staff on job-related software system, guidelines, and tactics. 15. Follows up with case managers and employers as necessary for participants placed in jobs and maintains communication with both groups to encourage strong lasting relationships. 16. Consults with supervisor and other program staff concerning programs and services for participants. 17. Prepares, submits, and files regularly scheduled reports as required on program activities, accomplishments, and employment data in a timely and accurate manner and delivers to the Program Director. 18. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: 1. Knowledge of pertinent HUD regulations on the Jobs Plus program and public housing management, and thorough knowledge of Agency policies and procedures. 2. Thorough knowledge of accepted employment strategies and techniques, labor market trends, and local employment environment. 3. Strong ability to motivate and empathize with others. 4. Thorough knowledge of community agencies, facilities, and services which can be utilized to aid program participants. 5. Ability to meet and deal tactfully and courteously with the public. 6. Ability to solve complex problems and implement multi-step procedures to complete tasks and goals. 7. Ability to engage in public speaking in front of small and large groups of various interests and backgrounds. 8. Ability to understand and follow moderately complex written and oral instructions, communicate and relate to persons of diverse backgrounds and abilities. 9. Ability to make routine decisions in accordance with established administrative rules, regulations and policies, to explain the re-examination process to tenants in an objective and impartial manner.