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United Alloy, Inc. IT Intern - Fall 2024 in Seguin, Texas

IT Intern (Seguin, TX)                 

FOR FALL 2024

About United Alloy: 

United Alloy (UA) is the leading brand when to comes to metal fabrication and powder coating. UA produces the highest quality leak-proof metal fuel tanks, reservoirs, skids, frames, chassis, trailers, heavy metal fabrications, and complex weldments. At UA, our culture produces actively engaged people with sustainable results: safety, quality, productivity, and profitability. Each employee acts with a sense of ownership, takes initiative to problem solve, and is committed to the company’s mission, their team, and themselves. 

In addition to our ISO 9001:2008 certification, UA has been recognized as a WBENC woman/minority owned business. While we’re proud of these distinctions, one credential stands above all others: our extensive list of long-term satisfied Fortune 500 OEM customers.

Responsibilities for an IT Intern may include one or more of the following:

  • Assist IT in ensuring a functional computer/phone network and related hardware.

  • Provide support to end-users to ensure timely resolution to computer issues while providing exceptional customer service.

  • Assist IT in installing, configuring, diagnosing, repairing, cleaning, and upgrading all corporate hardware, software and equipment while ensuring its optimal performance.

  • Assist with daily disaster recovery/backup processes and document activities.

  • Assists in establishing new user accounts and configuring their appropriate hardware/software prior to start date with the company.

  • Assist with personnel desk moves by relocating computer equipment and/or phones

  • Assist in troubleshooting hardware and software problems in a timely fashion and documenting resolution steps.

  • Assist in providing end-user training, support and assistance where required.

  • Assist in keeping accurate records of maintenance, installation, and licensing documentation.

  • Assist in providing support to executive staff as needed.

  • Be able to be flexible and assist with occasional preplanned system upgrades normally scheduled during night shifts or non-peak use periods.

  • Other general office or clerical duties as assigned.

  • Occasionally lift items weighing around 50 lbs

    Qualifications: 

  • High School Diploma or equivalent.

  • In the process of pursuing a Technical College degree or certificate and/or specialized IT training.

  • The ability to work well under pressure, prioritize tasks, and meet deadlines.

  • Detail oriented, with exceptional problem-solving, planning, and organizational skills

  • The ability to work well with others and be diplomatic and persuasive.

  • Excellent interpersonal and analytical skills.

  • Exceptional phone presence with pleasant personality and neat appearance.

  • Must possess effective written and verbal communication skills.

  • The ability to maintain confidentiality.

    12 Expected Behaviors of Actively Engaged Person

  • 100% Responsible

  • Trustworthy

  • Team Player

  • Clear Communicator

  • Empathy

  • Humility

  • Emotional Self-Control

  • Resolves Conflict Directly

  • Positive Attitude,

  • Respects Others

  • Problem Solver

  • Agile.

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