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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you experienced in building and managing Windows systems, with a passion for maintaining highly-available IT infrastructure and services at a massive scale? The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. As part of Amazon Web Services (AWS), we power the infrastructure behind the world's premier e-commerce and cloud computing environments. To meet the growing demand for AWS services worldwide, we seek exceptionally motivated individuals driven by learning and innovation. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers.

By joining us, you'll become part of a world-class team in a dynamic environment with the entrepreneurial spirit of a start-up. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.

The ideal candidate will be innovative, possess excellent problem-solving and analytical skills, and thrive in a fast-paced environment. They should have a keen attention to detail and the ability to solve problems at their root. The Controls Fleet Operations team services customers globally, requiring the ability to manage multiple tasks and adapt to different challenges.

The ideal candidate should have a solid understanding of Windows server administration, networking, and virtualization. Proficiency in AWS tooling and administration is also a strong fit for this role. This position demands a solid foundation in networking principles, along with hands-on experience in hardware troubleshooting and system building.

If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you.

Key job responsibilities

• Innovation and Problem Solving: Ability to troubleshoot system failures with a strong methodology and effective problem-solving skills.

• Adaptability: Quickly adjust to changing priorities and manage multiple tasks efficiently.

• Networking: Solid understanding of networking principles, especially in layer two networks, including applying network switch configurations.

• Windows Server Administration: Comprehensive knowledge of Windows troubleshooting and administration in large server environments. Experience managing a large number of AWS EC2 Windows instances is also acceptable.

• Virtualization: Solid understanding of hypervisors and VM's; experience with Hyper-V is a plus.

• Automation and Scripting: Proficiency in at least one scripting language.

• AWS Tooling: Experience with AWS tools and cloud support; ability to design straightforward cloud solutions.

About the team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Bachelor's degree or higher in Computer Science, Management Information Systems, Engineering, or a related field, or equivalent work experience.

• 2+ years of experience in building and supporting large-scale Windows server environments or managing a large number of AWS EC2 instances.

• Ability to travel up to 20% of the time and participate in a 24/7 on-call rotation.

Preferred Qualifications

• Technical Expertise: Proficient in Windows server administration and troubleshooting within large environments, including hardware failure resolution. Experience managing a large number of AWS EC2 Windows instances is also highly valued.

• Networking Knowledge: Strong understanding of networking principles, particularly layer two networks and network switch configurations.

• Problem-Solving and Innovation: Demonstrates effective troubleshooting skills and a methodical approach to resolving system failures.

• Versatility and Efficiency: Adaptable to shifting priorities, capable of managing multiple tasks efficiently, and experienced with hypervisors, VM's, and scripting languages.

• Cloud and Automation Skills: Familiar with AWS tools and cloud support, capable of designing straightforward cloud solutions, and knowledgeable in automation and scripting.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,100/year in our lowest geographic market up to $188,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.