Experience Inc. Jobs

Description Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Where you Will Work: This individual may be based remotely in Washington, with the ability to travel 25%. A Day in the Life of the Sr. Strategic Account Executive - E-rate: This position is responsible for both acquisition sales and overall account ownership to the education sector that purchases through the national e-rate (USAC) funding program. The Sr. SAE will have some additional responsibilities with rural healthcare which utilizes the e-rate (USAC) funding program. This includes all facets of customer lifecycle including identifying new sales opportunities through tolls provided for e-rate opportunities, existing contracts and competitor information. This position will require detailed RFP responses to prospects. In this role, the primary responsibilities include: Manage accounts on an on-going basis ensuring satisfaction and retention through superior customer focus. This includes frequent service follow-ups, problem solving, and emerging needs identification Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc. What You Bring to the Table: Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts Ability to sell to C level executives within an organization and knowledge or direct sales experience with the e-rate program and K-12 education selling Experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies Professional business acumen in funnel management and forecasting in a CRM environment Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications Operational understanding of telecommunications ordering, provisioning, and billing processes Working knowledge of general marketing principle tools and processes Skills necessary for decision making and maintaining customer retention Strong interpersonal skills Valid driver's license and maintain a clean driving record Preferred Qualifications: Minimum 8 year track record of success selling to large business with technical solution. Demonstrated success in a sales role with a consistent track record of substantial annual earning by achieving top-tier performance metrics. Involvement in trade and commercial organizations to expand the market awareness of the company Education and Certifications: High school diploma or equivalent required 2-4 yr College degree or equivalent experience preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization