Experience Inc. Jobs

Description

Do you love setting direction and solving complex problems on behalf of your customers? The Books team is looking for a Sr. Product Manager to own the roadmap and strategy for how authors set up and publish their titles and provide new opportunities for them to earn royalties. In this role, you will own product planning, priorities and requirements working across a broad cross-functional team that includes engineering, UX, research science, customer service, business intelligence and more. Your work will have a tangible impact both on internal and external customers from customer service agents to content providers. As part of the books team, you will join a thriving business that has revolutionized reading and the way authors of any level engage the millions of readers that shop on Amazon.

The successful candidate is passionate about user experience and not constrained by what exists today. She or he must have proven experience inferring and translating customer needs into intuitive and simple solutions, the ability to ruthlessly prioritize, and skill in juggling a variety of deliverables while both staying connected to the details and thinking strategically.

Key job responsibilities

--Working backwards from research, anecdotes and data to define and document feature sets, requirements, and measures of success for your experiences.

--Setting and communicating a clear roadmap and direction in partnership with engineering teams, UX designers and other stakeholders.

--Identifying and highlighting key risks, tradeoffs and prioritization calls that balance delivery against risks and cost.

--Managing communication and driving decisions across stakeholders and leadership.

About the team

As part of KDP, you will join a thriving business that has revolutionized reading and the way authors of any level engage the millions of readers that shop on Amazon. As part of this team, you will work across functions to continuously innovate and improve author experience.

Basic Qualifications

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

• Experience managing technical products or online services

• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

• Experience in building and driving adoption of new tools

• MBA

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.