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Description

AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.

"Just Walk Out" (JWO) is a new and innovative service at stores across stadiums, airports, convenience, and more! Just Walk Out technology allows shoppers to enter a store, grab whatever they want, and quickly get back to their day, without having to wait in a checkout line or stop at a cashier. Customers enter or exit the store with a payment method, bypassing a checkout-line. The technology uses camera vision and sensor fusion, or RFID technology which allows them to simply walk away with their items. By removing the checkout, retailers can increase merchandising space, move more customers through the store, and provide a frictionless shopping experience.

We are looking for a Senior Manager - Supply Chain to join our JWO Supply Chain organization and lead our Warehouse & Provisioning team. JWO Supply Chain is a part of our larger JWO Supply Chain, Operations, & Technology (SCOT) organization. JWO Supply Chain is responsible for the operational fulfillment of planned site launch demand and unplanned demand for break-fix technical equipment. Our scope includes demand planning, procurement, inventory management, warehousing, and transportation.

This role will be responsible for 1) leading team of Amazonian supply chain managers executing daily operations and process improvement projects 2) managing the performance and processes of global third-party warehousing vendor 3) operating US based Returns facility and 4) provisioning of hardware devices. This leader’s portfolio consists of a US based returns facility and several warehouses across North America and several international locations.

This leader will leverage their expertise to drive innovations and deliver solutions that will improve the customer experience and ensure the Warehouse & Provisioning team meets the needs of the Just Walk Out business. They will need to create strong partnerships across finance, hardware operations, business development, and product. A successful candidate has 1) analytical skills to interpret data and implement data-driven solutions, 2) ability to work across multiple teams to create scalable solutions 3) ability to monitor business performance and interpret key performance metrics into actionable recommendations, and 4) history of taking ownership and delivering results.

Key job responsibilities

• Define and execute global warehouse strategy

• Partner with cross-functional leaders to define and implement process improvements

• Manage Third Party Vendor performance for pick/pack and on-time deliverables

• Define warehouse capacity plan

• Handle any regional and/or global escalations within the warehouses

• Negotiate contracted rates with third-party (3P) warehouses

• Communicate strategy and progress to plan in verbal and written communications to senior leaders (up to VP level)

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Basic Qualifications

• 2+ years of supply chain experience

• Experience working cross functionally with tech and non-tech teams

• 5+ years of program or project management experience

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (or equivalent experience)

• Experience negotiating contracts

Preferred Qualifications

• Knowledge of SQL

• 1+ year experience in warehouse management, inventory management, and materials handling

• Knowledge of Warehouse Management Systems (WMS) and the ability to troubleshoot system issues

• Experience with Device & Provisioning Management, Replenishment/Min Max Management, Excess & Obsolescence Management, Cycle Counting Strategies

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.