Job Information
Thomson Reuters Holdings Inc. Sales Specialist, AI Solutions in Seattle, Washington
The Sales Executive, AI Solutions promotes and sells Practical Law and CoCounsel solutions to new acquisitions through outbound telephone calls to new law firm customers within an assigned territory. You will be expected to meet/exceed sales and telephone activity target objectives as established. Additionally, the Sales Executive will be expected to meet/exceed a defined sales quota target targeting new customers. This position supports the efforts of the Small Law Firm organization within Thomson Reuters Legal by growing our Practical Law Solutions footprint. You'll be expected to manage inbound leads, prospect for new opportunities and consistently apply superior salesmanship to win competitive opportunities. This position calls for a high level of consultative and solution based selling. About the Role: In this opportunity as a Sales Executive, AI Solutions you will: Focus daily effort selling to Small Law customers that are new subscribers within one to ten attorney size firms within an assigned territory Achieve and exceed company and personal sales and telephone activity goals through negotiations and product offering within set parameters Gather and log all call information, sale orders, and profile activity within Salesforce, Thomson Reuters CRM system, correctly and accurately, ensuring proper marketing sources are credited appropriately Individually manage In-bound trial request leads and territory assignments Develop and deliver accurate sales forecasts Assume other responsibilities as required or requested by Inside Sales Management Relationship Management: Build, maintain and enhance client's experience through consultative conversation while asking leading questions and offering superior product knowledge coupled with excellent customer service Work with organizations (Order Fulfillment, Credit, Customer Service, etc.) throughout Thomson Reuters to ensure customer accounts are handled efficiently and accurately and customer issues are resolved in a timely manner Actively contribute to and works responsibly in a team environment, including collaborating with Field Sales Reps and Full Inside Sales Executives (SE) Reps Obtain customer and competitive information during daily contacts and distribute as appropriate so as to develop sales strategies Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division Actively participate in meetings, training sessions and individual professional development and skill building About You: You're a fit for the Sales Executive, AI Solutions if your background includes: Minimum of 2 years successful sales quota attainment experience College Degree in business, sales or related field strongly preferred Experience in prospecting/cold calling environment required. Strong organizational and time management skills coupled with the ability to embrace change Pipeline management skills in the CRM environment required - Salesforce.com experience strongly preferred Proficient in Microsoft Office applications; including ability to demonstrate online products using web-based tools (WebEx, GLANCE, Oovoo, Skype, etc.) via telephone Excellent verbal and written communication skills Ability to negotiate products, solutions and price with customers Demonstrated knowledge of proper telephone etiquette and professional attitude and integrity Legal industry knowledge or experience, a plus #LI-AY1 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another loc