Job Information
Accolade, Inc. RN/LCSW Autism Case Manager in Seattle, Washington
About Accolade Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com. Accolade is currently recruiting for a Full Time Autism Service Navigator (RN/LCSW Case Manager). This position is remote for applicants who live outside of Seattle, WA; For applicants who lives in Seattle, WA, this position will be a hybrid role. Role Overview As an Autism Service Navigator (ASN) reporting to an ASN Manager, you will become a trusted go-to resource for TRICARE beneficiaries enrolled in the Autism Care Demonstration (ACD). In this role, you will collaborate and oversee the assessment, planning, facilitation, and care coordination for your families. ASN's are dedicated advocates for our ACD families, helping to understand barriers to care and finding options and services to support them. You will help guide them through their autism journey and ensure they meet all program criteria and have the resources needed to achieve their best outcomes. A Day in the Life... • Become the singular point of contact for a beneficiary and their family, building trusted relationships with them • Conduct initial and ongoing behavioral and clinical assessments to identify an individual's unique needs and develop tailored care plans • Gain a holistic view of who our beneficiaries are, understand what's important to them and provide options so they can make an informed decision about their healthcare • Educate beneficiaries on ASD and any of their related co-morbid diagnoses • Educate on the Autism Care Demonstration and their TRICARE benefits • Assess for and prevent gaps in care or delays in accessing care • Monitor and communicate with family/beneficiary on upcoming referrals, authorizations, outcome measures and other program requirements • Co-ordinate and collaborate with the beneficiary's care providers to ensure a cohesive plan is in place • Drive parent engagement thru access to parent focused programs and trainings • Utilize TRICARE specific outcome measures and HNFS clinical necessity review for goal planning • Participate in medical team conferences with civilian & military primary and specialty care providers • Lead by example and promote an atmosphere consistent with our Accolade culture What we are looking for... • A Registered Nurse, Certified Case Manager, Clinical Psychologist, or a Licensed Clinical Social Worker with a current unrestricted license • Bachelor of Science (BSN) in Nursing or Master of Social Work Degree (MSW) (Licensed Clinical Social Worker) • CCM certification (preferred) • Previous TRICARE or ACD experience a plus • At least 5 years of active practice with a portion of that in Pediatrics, Behavioral health, and/or autism spectrum disorder. • This role requires telephonic and digital interactions with members, requiring strong communication skills, organization, and the ability to work collaboratively in a team-oriented environment. Benefits • Comprehensive medical, dental, vi