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Position is accountable for multi-site clinical operational support with focus on safety, education, orientation and competency, clinical quality, infection prevention and employee health. Receives direction from Senior Director of Nursing and Optum West Chief Nursing Officer. Demonstrates excellent clinical knowledge of nursing process, understands inter-disciplinary approach to clinical management. Oversees professional administrative practices to ensure health and safety regulatory compliance and accountabilities Position is accountable to collaborate with Optum West Region Operations Team and Provider/Physician Leadership to improve quality, cost, patient service and operational performance. Develops and executes strategies to implement organizational mission, vision and values that optimize patient outcomes and financial performance. Facilitates excellent customer service and satisfaction while achieving organization-specific quality and financial goals. Develops and participates in companywide policy and procedures to monitor and ensure company and regulatory compliance and consistency. Recruits, retains and promotes outstanding teammates.

Primary Responsibilities:

General:

• Acts as a clinical resource to teammates

• Leads the practice health and Safety team

• Participates in performing practice health and safety assessments

• Participates on/leads committees, policy and procedure development, special projects and process improvement initiatives

• Supports Performance Improvement Programs and patient safety programs and initiatives

Education, Clinical Competency Validation:

• Collaborates with clinical education team

• Collaborates with educators to create, implement and evaluate education, special projects and quality programs

• Implements and leads teammates development activities

• Develops and teaches comprehensive curriculum

• Analyzes research and integrates into current practice

• Supports/Leads process improvement activities (LEAN Performance improvement)

• Develops/leads distance education and standardization

Quality:

• Leads structured clinical quality and infection prevention assessment (audit) process

• Monitors quality of patient care, in an out-patient environment, utilizing the nursing process and performance improvement models

• Identifies and assesses the appropriateness and safety of care for known and potential problems; evaluates outcomes

• Develops policies and procedures that meet regulatory agency compliance and standards of care

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in nursing

• Graduate degree in healthcare or nursing

• Active unrestricted RN license in the State of Washington

• BLS (Basic Life Support) certification

• 5+ years of clinical nursing experience

• 3+ years of management experience with successive promotions and Site Audit (assessment experience)

• Ability to review root cause of problems, issues, develop plans in collaboration with others and implement plans for process improvement

• Demonstrated ability to lead others and to think outside of conventional processes

• Possess knowledge of research techniques, data analysis and reporting, forward/strategic planning and integration of technologies within staff development initiatives

• Knowledgeable about regulatory requirements such as OSHA and regulatory/accrediting requirements

• Principles of adult learning and education

• Epidemiology principles and concepts of infection prevention and nursing theory

Preferred Qualifications:

• Masters in Nursing

• Currently enrolled in a graduate program

• Solid leadership and organizational skills including group and team building, coaching, communication of vision, change management, and people/product focus balance

• Advanced ability to develop people, empowerment and accountability at all levels

• Solid sense of integrity and ability to command the respect of patients and employees at all levels

• Ability to create and maintain a caring culture. Must possess strong analytical skills

• Demonstrated ability to lead groups successfully coupled with solid interpersonal, excellent oral and communication skills

• Demonstrated skills in performance improvement process, program development, project management, computer technology, database development and management and instruction design

• Proficient in field of nursing practice and possess independent clinical skills

Washington Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.