Experience Inc. Jobs

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit. The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. Position Summary To supervise the operation of assigned restaurants by implementing strategies and services which meet the needs of owners, employees and guests Position Summary To supervise the operation of assigned restaurants by implementing strategies and services which meet the needs of owners, employees and guests Key Responsibilities Responsibility #1: Supervises the operation of assigned restaurants and/or lounges Coordinates the set-up and/or closures of restaurant and lounge areas in accordance with Carlson Hotel standards Confirms daily specials and new menu additions with the Restaurant Chef Assists in overseeing the food and beverage service provided in assigned outlet(s); coaches employees on effective service and food presentation techniques Inspects assigned restaurant(s) and lounge area(s) on an on-going basis and takes appropriate steps to ensure facilities meet or exceed hotel standards at all times Conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items Properly executes check control procedures Maintains sanitary and safe work environment for guests and employees Responsibility #2: Provides employees with the information needed to perform their job effectively Assists in orienting new employees to the department and hotel and provides on-the-job training on job responsibilities Assists in prioritizing and assigning work Provides feedback to the employee and department managers on the employees' performance of job responsibilities Responsibility #3: Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality Requirements/Skills Minimum two years restaurant experience, preferably in hospitality industry High school diploma required Strong oral and written communication skills Ability to collaborate effectively with other hotel employees and managers to ensure teamwork Aptitude to resolve conflicts with guests, supervisors and employees Knowledge of local, state and federal liquor laws and regulations Ability to multitask and work well under pressure Basic computer skills in Microsoft Office Suite Physica