Experience Inc. Jobs

Job Information

Amazon Corporate LLC Program Manager - App Distribution - Amazon Fuse in Seattle, Washington

The Amazon Mobile Business Development (MBD) team creates convenience for customers to experience Amazon services worldwide, by acquiring partner distribution for Amazon subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and Amazon mobile apps (e.g., Shopping, Video, Music) through mobile operators and OEMs. We are in growth mode, expanding our distribution footprint with partners across the globe, and looking for strong team members to help us achieve our ambitious goals.We are currently seeking an experienced program manager to lead efforts to take the Amazon app distribution business to the next level. To achieve this goal, you will be accountable for the guiding the strategy and management of programs to grow and support preload distribution of Amazon's core mobile Android apps.The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. Successful candidates for this position must have a proven record of delivering results; strong program and project management skills; creative problem solving, and stakeholder management skills.You will be responsible for creating new processes, and optimizing existing ones, that contribute to the continued success and growth of MBD's app distribution business. In addition, you will prioritize requirements with various Amazon business and app teams to ensure continued operational channel support for existing and new deals.In this role, you will be expected to challenge the status quo in the name of delivering step change improvements to the business channel and customer experience, in a setting where speed is critical. The target opportunity is massive, but also ambiguous and unconventional so you will be leading colleagues, across all regions of the world, to simplify and prioritize to maximize growth. You will also think about adapting and scaling processes across a range of geographies.Ideal candidates will include those with a strong customer focus, a program management and analytical background, and a track record for defining a strategy and scaling/optimizing programs and/or products. The candidate must be able to influence across multiple stakeholders, be a strong communicator and analytical thinker and have a history of delivering results. S/he must be able to thrive and succeed in fast paced environment, and not be hindered by ambiguity or competing priorities. Maturity, high judgment, negotiation skills, ability to influence, analytic talent, and leadership are essential to success in this role.Responsibilities:* Accountable for the overall strategy for app distribution support and responsible for managing the lifecycle of complex programs to maintain and grow app distribution business.* Working with multiple teams in and/or across organizations, manage complex channel initiatives, delivering new solutions or improvements, create new mechanisms, or deprecate processes that are no longer needed.* Gather, prioritize and track and new requirements that support the growth of the channel.* Work with stakeholder teams to ensure ongoing channel support to enable new deals and to unblock operational issues including OS support, performance tracking, partner payments on-boarding and processing.* Write effective narratives for leadership, including managing a global QBR and owning requirements for reporting and metrics, as well as write other necessary docs for alignment with stakeholder teams.* Manage our 3rd party hosted Preload Support Portal and vendor relationship.* Establish and maintain relationships with BD team members to help sign and operationalize new preload deals.* Maintain documentation for deal tracking and payment set-up; and explore and invent streamlined deal tracking mechanisms.* Experience managing, analyzing and communicating results to senior management* Experience using data and metrics to drive improvemen