Experience Inc. Jobs

Description

The Team:

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.

AWS is revolutionizing how companies build and deploy technology through powerful cloud based services. The AWS Training and Certification organization has a vision to accelerate the growth of AWS through seeding the IT market with hundreds of millions of highly-skilled AWS professionals by offering the leading cloud training and certification programs in the industry.

We are an innovative, global organization with activities that support all services across AWS to deliver differentiated customer experiences. We provide a wide range of learning opportunities from initial cloud skills at education institutions, to career re-training, to in-depth proficiency for the experienced professional.

The Role:

Join our team as a product manager to create exciting learning products and services for Amazon itself. At Amazon we believe in our own services and use AWS extensively in every part of the consumer, digital, and other Amazon entities across the globe. You will be responsible for helping Amazon employees and our customers stay at the forefront of AWS Cloud innovation by acquiring, validating, and deploying skills so that they can successfully deliver on their business objectives.

You will understand our Amazon businesses, their teams, and their learning needs. You will define the end to end customer experience (content, technology, delivery). You will determine how to measure the customer experience and relentlessly drive improvements based on data. You will prioritize initiatives and create a roadmap to meet customer needs and partner cross-functionally to ensure the right customer experience is delivered.

Key job responsibilities

Key job responsibilities

Obsess over customer needs by meeting with Amazon internal businesses and teams to understand their needs, use cases, and priorities

Innovate on behalf of Amazon businesses and teams to identify and deliver the learning offerings, experiences, and curriculum needed to exceed their needs

Lead the creation of a product strategy and vision and seek alignment for that strategy

Prioritize initiatives and create product roadmaps for learning offerings, experiences, and curriculum

Develop business requirements and user stories

Work closely with curriculum development, technology, product management, marketing, and go to market teams to deliver results

Establish metrics and key performance indicators to manage the business

Use metrics to drive improvement and innovation

Work with marketing and business development teams on the best way to share and position learning offerings with customers

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience

• Bachelor's degree

• Experience owning/driving roadmap strategy and definition

• Experience with feature delivery and tradeoffs of a product

• Experience contributing to engineering discussions around technology decisions and strategy related to a product

Preferred Qualifications

• Knowledge of agile product development and life-cycle management process

• Experience working on Product Modernization and/or Digital Transformation initiatives

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.