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JLL M&E Program Manager in Seattle, Washington

Work Scope: Supervision of Events Team members across multiple east coast regions across North America Responsible for hiring, building and training a team of event professionals Responsible for overseeing high level special events as requested by the Amazon customer Report on & communicate on project and program efficiencies Establishes and provides clarity to existing policies and procedures relating to Events Team support Establish new policies and procedures necessary to clearly define event support of high level event support in high profile areas Communicate and work effectively with clients, officers, senior contacts within client organization, and business associates. Demonstrates continuous effort to improve operations, service levels, and streamline work process Responsible for tracking and collecting team progress through data metrics Develop and submit monthly event analysis reports of spending, attendance, and other ROI metrics for client records Identifying opportunities for improving team communication and efficiency Assisting in the planning and hosting of the occasional GREF-related event as needed Other duties as assigned in support of the Regional Facility Manager Essential Functions: Provide prompt and courteous response to Amazon employee, partners and client requests within the guidelines set forth by JLL and Amazon Global Real Estate and Facilities Maintain ethical, professional and courteous relations with contractors and employees and property management teams Perform as a team member with all employees Maintain all business contact information Prepare proposals and presentations Deliver successful client requested events and on time projects utilizing project tracking, clear communication and delegation Compile budget information and business review metrics Compose business letters, summaries and reports using proper format, punctuation, grammar, diction and style Create graphs, charts, and other complex documents Assist with Facilities team communications and coordination of response activity during emergencies if deemed reasonable and prudent, and as trained by supervisor Comply with all company and regional policies Learn and follow all Amazon GREF policies and procedures as they apply to administration positions Flexible hours: Must be willing to work nights, evenings and weekends as necessary Travel: Must be willing to travel 30% as necessary Other Functions: Carry out other duties as assigned by supervisors Essential Physical Capabilities: Meet highest attendance and punctuality requirements Operate personal computer, software as appropriate for project and all other office equipment Climb up and down stairs as part of emergency procedure, practice and/or implementation Detect emergency alarms - auditory and/or visual Essential Knowledge and Skills: Ability and interest in multi-tasking Interact with employees, visitors and contractors with poise and diplomacy Apply principles of rational systems and deal with a variety of concrete variables in situations where only limited standardization exits Interpret instructions in written, oral, and diagrammatic or schedule form Possess initiative to assume additional responsibilities Set priorities and meet deadlines Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs Type a minimum 60-WPM with accuracy Perform basic business math such as compute discount, interest, percentage and profit/loss Communicate effectively both verbally and written Possess excellent grammar and proofreading abilities Read and comprehend e-newspapers, periodicals, journals, manuals, dictionaries and thesaurus Experience: 6+ years of event management or relevant hospitality experience Education: Bachelor's Degree or equivalent

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