Experience Inc. Jobs

Req #: 239399

Department: DEPARTMENT OF RADIOLOGY

Job Location Detail: Hybrid Eligible

Posting Date: 10/09/2024

Closing Info: Closes On 10/16/2024

Salary: $5,946 - $8,920 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The Department of Radiology has an outstanding opportunity for a full time Manager of Program Operations - Business Intelligence.

Our department is comprised of nationally and internationally respected faculty, including highly trained subspecialists and medical physicists, and has supported students from across the country — their diverse perspectives enhance the overall learning experience.

• Mission: To improve the health of the public using research-driven, imaging-based care with compassion, expertise and inclusiveness.

• Vision: We advance healthcare through collaborative and diverse teams that lead discovery and educate the future leaders in radiology. RADBIT The Radiology Business Intelligence Team (RADBIT) creates and maintains products and processes that drive data-driven decision making within the UW School of Medicine Radiology Department.The Manager of Program Operations - Business Intelligence has experience in project, portfolio, and program management as well as demonstrated abilities in process management and tool development. The ideal candidate is a quick learner, excels at communication with a variety of stakeholders (including leadership) and has experience in tool development themselves. They may lead, manage and mentor up to two direct reports. DUTIES AND RESPONSIBILITIES Project Management:

• Manages all aspects of project management including initiation, planning, execution, risks and monitoring

• Mitigates project issues, risks, and escalations, and ensure project delivery and overall success

• Define project tasks / scope and resource requirements; assemble and lead project teams

• Tracks, manages and reports status of current efforts, achieved milestones, and current risks and issues in formal documented status reports and in a variety of meeting venues

• Maintain standard project management documentation and metricsProcess Improvement:

• Leverage process improvement methodologies to initiate process improvement initiatives to drive efficiency and effectiveness

• Engage with, build relationships and represent Business Intelligence in projects that include cross-functional teams and whole department initiatives

• Research, analyze and evaluate new and emerging technologies, practices, and methodologies in support of project, portfolio and process managementProduct Development:

• Create, maintain, and revise BI solutions (dashboards, reports, tools and processes) for clinical operations, finance, education, and operations, utilizing a variety of tools such as Power BI, Tableau, working in SQL

• Explain analytics product functions, approach, limitations, accuracy and other details to a wide variety of audiences using language and techniques appropriate for the situation.

• Lead vision for products based on stakeholders. Suggest features and guide and/or execute with team

• Mentor other staff as needed with issues developing tools

• Create and update end user and technical documentation of BI solutionsLeadership:

• Work with upper leadership to prioritize projects, and maintain pipeline of status, communication and goals

• Assign work within team to effectively manage projects and foster development of personnel

• Create strong morale; share wins and successes; define success in terms of the whole team

• Clearly assign responsibility for tasks and decisions; set clear objectives; monitor progress and results

• Manage (including goal setting, performance review, interviewing, team culture, etc.) and support the career development of up to two direct reports to ensure job satisfaction, retention and team execution of goals

• Create and update process documentation of BI team workflows

• Participate in fostering a collaborative environment with diversity as a core value. We are passionate about building and sustaining an inclusive and equitable working environment for all students, staff, and faculty.

• The incumbent is expected to continue to grow their own skill set necessary in their position, contribute to a team atmosphere in working with all internal/external customers, and provide thoughtful suggestions for continued improvement in work processes. MINIMUM REQUIREMENTS

• Bachelor’s Degree in Business, Computer Science, Data Analysis or related field or experience. Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for degree.

• Minimum of 4+ years experience in project, program and/or product management skills that includes at least 3+ years of data analysis or BI product development. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. DESIRED QUALIFICATIONS

• Experience in a research university or large healthcare enterprise

• Some experience or background in a consulting environment

• Experience implementing governance or process improvement processes

• Project Management certifications (PMP, etc.)

• Knowledge of project management standards (PMBOK)

• Demonstrated ability to manage complex concurrent projects and competing deadlines

• Experience with project and product development tools: issue tracking, documenting requirements, project management (including Jira, Confluence, MS Office Suite)

• Leadership experience managing projects and personnel within a team environment

• Demonstrated excellent communication skills, technical documentation skills and presentation abilities

• Portfolio of developed tools created in prior role(s), experience with Power BI, Tableau & SQL

• Demonstrated ability to understand business and technical design considerations and facilitate problem solving/issue resolution in the context of a customer service frame

• Ability to understand business and technical design considerations and facilitate problem solving/issue resolution Mission and Values: Mission: To meet the clinical needs of patients and families we serve, to train the practitioners and leaders of tomorrow, and to advance imaging sciences to improve the human condition. Values:

• Quality

• Innovation & Impact

• Leadership

• Partnership

• Fairness Additional Information: Internal/External Contacts:

• UW Customers

• Department of Radiology Faculty, Staff, and Students

• Health Sciences Building Staff, Faculty and Students

• Other related Faculty, Staff, and Students Supervision: This position reports to Justin Deese, Vice Chair – Finance & Administration in the Radiology Department. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to speak or hear. The employee frequently is required to sit; use hands to write, finger, handle or feel; and reach with hands and arms. The employee may occasionally lift and/or carry up to 25 pounds. CONDITITONS OF EMPLOYMENT

• Schedule is normally 8a to 5p, M-F but is not always fixed and workload does vary. The incumbent¹s first responsibility is to complete tasks rather than keep to a fixed schedule. Flexibility in schedule and intensity of work is necessary.

• Position is suitable/eligible for hybrid work

• Some travel between sites will be necessary by UW Health Services or other shuttles. Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.