Experience Inc. Jobs

Description We are offering a short term contract employment opportunity for an IT Administrative Assistant in Seattle, Washington. This role involves administrative tasks in the IT industry, including managing IT inventory and software licensing, auditing, and customer service.

Responsibilities:

• Handle trouble tickets using a ticketing system, ensuring they are assigned to the right IT personnel

• Oversee IT inventory management, including ordering devices and supplies, and tracking inventory

• Assign unique asset IDs to new devices and remove old devices from the system

• Conduct regular audits on existing inventory for accuracy

• Manage software licensing, including assigning and removing licenses to end users

• Auditing software portals to ensure license usage is accurate

• Oversee cell phone and line of service inventories, working with vendors to assign and modify phone services

• Cooperate with IT system administrator to ensure phones and lines of service are accurate and security compliant

• Conduct audit reports as directed

• Answer phone calls from end users regarding IT issues and direct calls to the appropriate groups

• Welcome end users who come into the IT department with IT issues

• Create requisitions for purchasing devices and equipment

• Process purchase orders for approved requisitions, ensuring correct billing coding to each purchase order

• Organize meetings as directed by management, including scheduling and taking meeting minutes Requirements • Proficiency in answering inbound calls, exhibiting excellent communication and problem-solving skills.

• Demonstrated experience in providing high-quality customer service, maintaining professionalism and patience.

• Proven ability to perform data entry tasks with accuracy and attention to detail.

• Experience with email correspondence, capable of drafting, editing, and responding to emails in a timely manner.

• Familiarity with handling both inbound and outbound calls, managing high call volumes efficiently.

• Advanced proficiency in Microsoft Excel, able to create and manage complex spreadsheets.

• Proficiency in Microsoft Outlook for email management, calendar scheduling, and task management.

• Experience in creating presentations using Microsoft PowerPoint, demonstrating creativity and attention to detail.

• Proficiency in Microsoft Word, capable of creating, editing, and formatting various documents.

• Ability to efficiently schedule appointments, managing conflicting schedules and ensuring punctuality.

• Experience in vendor manage inventory, maintaining good relationships with vendors and ensuring timely delivery of products.

• Demonstrated skills in administrative oversight, ensuring smooth operation of office activities and managing resources effectively. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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