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Amazon Comms Manager, AWS Private Pricing Program in Seattle, Washington


Are you a strategic thinker who habitually works back from the customer to address their needs and pain points? Do you have a knack for cutting through the noise, simplifying the complex, and saying more with less? Do you strive to deliver compelling and high-bar comms programs that entice people to answer your call to act? Amazon Web Services (AWS) is seeking a growth-minded Communications Strategist to join the Private Pricing Programs and Experiences (3PX) team.

In this role, you will join a team of strategists and producers defining and building content to educate key customer cohorts, both internal and external, about the Private Pricing Program’s mental models, tools, and processes. You will define and own the strategy of key communications programs and channels, and partner with internal stakeholders to drive production of related assets that drive efficient adoption of the Private Pricing Program. As you orchestrate, you will build mechanisms to keep workstream highly organized and connected. You will also serve as the team’s editor in chief to raise the team’s comms bar, and also demonstrate what great looks like through your own work. You will design and launch thoughtfully, and think ahead to ensure comms efforts are resonant, thoughtful, and effective. Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.

The ideal candidate is an exceptional communicator who has strong editorial judgment and a keen understanding of what makes content great vs. good. You have a track record of delivering projects that are on time and of quality. You drive a wonderfully high bar as editor and producer, and meticulously craft, consider, and review the details of any comms effort. You habitually work back from the customers’ needs and pain points in defining, prioritizing, and inspecting work. You communicate concisely and precisely, and can influence others to drive your vision. You can partner effectively with a wide range of stakeholders and drive action. You are self-driven and exceptionally organized, and can build robust workback plans and roadmaps, mitigate the unexpected gracefully and effectively, and lead horizontally to drive action through others. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.

Inclusive Culture. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Harmony. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Mentorship and Career Growth. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Key job responsibilities

  • Define, own, and drive communication programs and channels for key customer cohorts

  • Partner with internal stakeholders to drive production of related assets that highlight Private Pricing’s value proposition, mental models, and processes

  • Build robust workback plans and roadmaps, mitigate the unexpected gracefully and effectively, and lead horizontally to drive action through others

  • Build efficient processes and mechanisms to drive operational leanness and excellence

  • Demonstrate strong ownership by connecting dots, inspecting continuously, and communicating proactively

  • Review and edit other’s work and raise the team’s content/communication capabilities and strengthen the Private Pricing brand

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Atlanta, GA, USA | Austin, TX, USA | Seattle, WA, USA

Basic Qualifications

  • Bachelor’s degree or equivalent

  • 5+ years of experience in sales, marketing, or related field

Preferred Qualifications

  • Experience with content marketing or sales enablement content, preferably in B2B tech sales setting

  • Strong editorial judgment and proven experience driving business results through content

  • Exceptional verbal and written communication skills

  • Ability to drive order out of disarray and build systems and mechanisms that sustain

  • Ability to master complex concepts quickly and independently

  • Strong business acumen and tenacity; ability to work autonomously through ambiguity and complexity in a fast-moving environment to drive results

  • Unflappable poise; can pivot gracefully

  • Experience working in a highly matrixed organization

  • Proven track record of leading the program management of complex, ambitious initiatives to a successful finish

  • Ability to work effectively with a wide range of stakeholders to influence and get buy-in

  • Experience working in a highly matrixed organization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,900/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.