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University of Washington CHIEF NURSING INFORMATICS OFFICER (CNIO) in Seattle, Washington

Req #: 190487


Appointing Department Web Address: http://uwmits_hires.uwmedicine.org/

Job Location Detail: Primary work location is at the Ninth and Jefferson Building (NJB) on the corner of 9th and Jefferson in downtown Seattle

Posting Date: 05/13/2021

Closing Info: Open Until Filled

Salary: Salary is commensurate with education and experience.

Shift: First Shift

Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-academic-professional-librarians-staff-20191231.pdf)

A higher degree of healthcare. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. UW Medicine’s IT Services department has an outstanding opportunity for a Chief Nursing Informatics Officer to join the team! UW Medicine’s Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children’s University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children’s). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. The Chief Nursing Informatics Officer (CNIO) is an executive leader within UW (University of Washington) Medicine Information Technology Services (ITS). As a dyad with the Chief Medical Information Officer (CMIO), the CNIO is jointly responsible for leading the vision of and providing leadership towards system-wide information technology and informatics to deliver healthcare services. This position will support and promote the UW Medicine Mission and Vision through the Pillar Goals of UW Medicine’s Patients Are First. The CNIO reports to the UW Medicine Chief Information Officer (CIO). The primary responsibilities of the CNIO are to:

  • Combine knowledge of patient care, nursing science, informatics concepts, training development and delivery, and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote the safe, effective, and efficient use of healthcare IT in clinical and hospital settings.

  • Serve the organization as the primary liaison and champion between nurses and other clinicians to lead the strategic vision, planning and implementation for healthcare delivery systems.

    This position will also be the ITS executive leader who will direct, manage, and empower the ITS Clinical Informatics team, made up of a diverse range of informaticists, as well as the training team which is responsible for training development and delivery as well as the super user and practitioner liaison programs. The CNIO must possess a strong understanding of clinical informatics and training concepts and capabilities for healthcare delivery systems, the healthcare regulatory framework, and the expertise necessary to be an active participant for strategic and tactical technology planning and development, and to establish consistent informatics and training standards for UW Medicine. The CNIO must demonstrate proven leadership skills in a servant leader methodology; including the ability to lead, engage and develop a team; being able to recruit and retain top talent. This includes being an effective communicator and coach for employees, ensuring that there are career development plans for all employees to support the mission and vision of UW Medicine. While fostering the development of integrated IT, the CNIO must be able to assess and evaluate UW Medicine’s capacity to grow and implement new clinical healthcare delivery systems in partnership with operational leaders and IT leadership. The CNIO will also develop and foster IT relationships with Chief Nursing Officers and Administrators of UW Medicine hospitals and clinics. The CNIO will be responsible for partnering with IT leaders to ensure the successful implementation, as well as ongoing support and enhancement of applications that meet the needs of the clinical enterprise for UW Medicine. RESPONSIBILITIES Strategy/Leadership (25%)

  • Combines knowledge of patient care, informatics concepts, informatics literature, training development and delivery, and change management to effectively address the information and knowledge needs of healthcare professionals and patients to promote the highest-quality and safest patient care through development, implementation and ongoing enhancement of clinical applications used in the provision of care.

  • Within the dyad, serves as the ITS nursing and clinician champion to lead and establish key partnerships to develop and execute the strategic vision, planning and implementation for healthcare delivery systems.

  • Provide leadership and coordination for Clinical Informatics, Training Development and Delivery within ITS and in tight partnership with GME, facility professional development teams and business application training teams.

  • Builds relationships and engages nursing and clinician leaders to integrate information technology and clinical initiatives.

  • Reviews clinical informatics trends, literature, experiences, and approaches; develops technical and application implementation strategies and assists in the development of strategic plans for clinical information systems.

  • Uses nursing efficiency and productivity metrics to target EHR optimization and training strategies.

  • Serves on the UW Medicine Strategic Technology Committee and helps lead the Clinical IT Oversight Committee

  • Leads and facilitates key clinical leadership groups in the creation of required clinical content, protocols, workflows, and related system usage policies.

  • Collaborates with all areas of ITS to ensure a single IT Vision to support the mission and vision of UW Medicine.

  • Serves as the strategic liaison for health IT efforts representing physician needs.

  • Work as a dyad partner with the Chief Medical Information Officer to ensure clinical decision support is placed at strategic points in the workflow to best support evidence-based patient care.

  • Partners with the Chief Application Systems Officer to lead clinical application implementation, optimization, support, and maintenance, especially focused on the EHR but also including other clinical systems.

  • Leads, fosters, and evangelizes an IT Service Management culture throughout ITS.

  • Develops and oversees an annual budget in conjunction with UW Medicine goals and objectives.

  • Leads the development of enterprise-wide information technology, clinical system capital and expense budgets in support of, and closely aligned with, corporate goals and objectives.

  • Assess opportunities and risks associated with potential clinical technology investments and recommend appropriate plans, schedules, and directions.

  • Provide a framework to be the employer of choice:

  • Develop a service-oriented workforce with exceptional technical talent, deep clinical and business knowledge, and process and project management expertise.

  • Ensure all ITS employees understand the link to the mission and vision of UW Medicine and to the UW Medicine Patients Are First principles and adhere to the professionalism policy of UW Medicine.

  • Develop the teams and staff necessary to implement, enhance and support technology and infrastructure programs.

  • Foster staff engagement through all levels of ITS.

    Technology (25%)

  • Use technology integration with informatics to improve patient safety, quality of care, and positive outcomes.

  • Ensure that the design and build of the EHR is interdisciplinary, with sufficient end-user input.

  • Responsible for planning, budgeting, prioritizing, organizing, and staffing the clinical informatics division of ITS to meet the long range financial and strategic goal.

  • Serve as an engaged participant and collaborator within the UW Medicine IT Services strategic planning process including long-range portfolio and financial planning for clinical and business applications.

  • Assess and make recommendations to the CIO on the improvement or re-engineering of the clinical informatics component of ITS organization.

  • Assess current and future performance and needs and identifies emerging trends and technologies; assess their potential value for UW Medicine.

    Quality & Patient Safety (25%)

  • Partners UW Medicine nursing and clinician leaders, integrating IT in support of patient safety and quality improvement.

  • Coordinates and collaborates with administrative teams, clinical leaders, information technology, financial services, and quality/regulatory/risk management amongst others in the development of high quality and innovative clinical informatics systems that assist in the delivery of care.

  • Responsible for ensuring quality improvement efforts are consistent with promoting clinical informatics research, regulatory bodies, and guidelines as well as evidence-based practice that supports positive clinical outcomes.

  • Ensures coordination and integration of standard of care practices across all medical departments for quality patient care.

  • Acts as a change agent working with nursing and clinical leadership teams in the identification, development, planning, implementation, and measurement of overall informatics strategies to support quality patient care and professional practice.

  • Provides critical analysis and evaluation of health IT and recommends revision of clinical systems, processes, and workflow to ensure achievement of positive patient outcomes.

    Regulatory (25%)

  • Understands the impact of regulatory changes and interprets them for internal and external constituents.

  • Accountable to the CIO for UW Medicine compliance with regulatory requirements that necessitate IT systems conformity, and with all regulatory requirements UW Medicine must consider or adopt.


  • Bachelor's degree in Nursing, Informatics, or related field or equivalent combination of education/experience; advanced degree preferred (e.g., Master's, PdD, etc.)

  • Current and active Registered Nurse (RN) professional certification

  • Minimum of ten years of progressively responsible healthcare IT leadership experience, with five years as a CNIO in a smaller institution or as a Clinical Information/Application Director in a larger institution, including overall application/portfolio strategy planning in a healthcare organization with similar complexity.

  • Proven leadership skills, including the ability to lead, engage, and develop teams that can recruit and retain top talent.

  • Experience implementing integrated Healthcare IT systems including EHR clinical systems, preferably Epic.

  • Solid knowledge of healthcare IT strategic planning, technological trends, and systems.

  • Proven ability as an effective communicator and coach for employees; to include, ensuring that there are career development plans for all employees to support the mission and vision of UW Medicine.

  • Proven ability to present technology items to all levels of the organization, in a way that is understandable to those within and outside of ITS.

  • Proven operational and management skills in an entrepreneurial, fast changing, and ambitious environment.

  • Academic healthcare experience of comparable size and complexity as UW Medicine.


University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.