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FlightSafety International Inc Business Process Architect in Seattle, Washington

Business Process ArchitectMarketing | Seattle, WA or San Francisco, CA or Remote - USThis position is not eligible for employment in the following states: Alaska, Hawaii, Iowa, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.Our agreement with employeesDocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.The teamOur Marketing team creates world-class content and data-driven marketing solutions that communicate the value of DocuSign's Agreement Cloud to reach more customers and help them understand the potential impact DocuSign can have on their business. We design creative for a new business campaign. Build worldwide digital experiences that touch millions. Refine messaging around new product launches. Organize captivating customer events. Develop innovative social media campaigns. Collaborate on playbooks and training with the Sales team. Marketing is the face and voice of DocuSign and plays a key, high-impact role in how we tell our story.This positionDocuSign seeks a result-oriented individual to join the GTM Process Strategy & Design team. The GTM Process Strategy & Design team's mission is to identify, design and measure sales and revenue generating processes at scale across DocuSign's revenue execution ecosystem. Our business requires that sellers consistently operate at the top of their profession with processes and engagements that create value for our customers at every step of their journey with DocuSign. We are seeking a Business Process Architect who is passionate about customer centricity and skilled in sales execution. In this role, your efforts will be the key to ensure we design impactful customer centric sales processes.This key resource will help spearhead our efforts to design and optimize field processes across the customer journey. The impact of this work will ensure our customers have a delightful experience when engaging with DocuSign, while also ensuring our field representatives (sales teams, etc.) have a comprehensive and well defined process at every step of the customer journey. Your business process and analytical skills will be instrumental in helping DocuSign scale globally aligned processes. As the organization unifies around specific frameworks, platforms, & solutions, you'll design new, highly orchestrated processes that support the global needs of our organization.This position is an individual contributor reporting to the Sr. Director GTM Process Strategy & Design and is designated FlexResponsibilitiesAct as the Strategic Program Lead to develop, design and document end-to-end process resulting in operationalized process playbooks that represent best-in class sales execution across the buyer journeyConduct qualitative research to document and measure current state execution as a foundational element to developing and enhancing future state or optimized processesWork with Sales Leaders, Marketing, Customer Success and Product Development to ensure the processes developed align to the Customer JourneyDevelop and effectively communicate processes through visuals and process flows at all levels of the organization including both business leaders and technical support teamsDevelop and maintain documentation of

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