Experience Inc. Jobs

Description Facilitates incoming and outgoing communications for Pacific Medical Centers and clients of the Pacific Medical Centers; provides efficient, accurate and effective customer-focused communication services. Performs full patient registration at the time of the call. Schedules routine and complex primary care and specialty appointments. Answers routine insurance questions. Obtains and verifies insurance. Obtains current insurance information for all patients. Works collaboratively with the back-office teams through the messaging system and via phone call to ensure patient needs are relayed in a timely manner. Ensures communication provides an exceptional patient experience. May require travel to other Pacific Medical Center locations. Providence caregivers are not simply valued - they're invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 1 year customer service experience Preferred Qualifications: 1 year working in a high-volume call center environment Healthcare background Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards. About the Team Located in sunny Tri-Cities, Washington, Kadlec is the largest non-profit healthcare provider in the region, offering primary and specialty care to patients in the Tri-Cities and surrounding region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec is the home to a growing open-heart surgery and interventional cardiology program, the region's only level III Neonatal Intensive Care Unit, a world-class all digital outpatient imaging center as well as a number of other innovative services and programs. Requsition ID: 301294 Company: Pacific Medical Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3060 PATIENT ACCESS WA Address: WA Seattle 1200 12th Ave S Work Location: PACMED Admin Bh-Seattle Pay Range: $19.97 - $28.82 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, e