McKinstry Account Coordinator in Seattle, Washington
Location WA - Seattle
Job Family Service
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At McKinstry, we’re proud to be a diverse and passionate (https://vimeo.com/107961746) group of innovators and problem-solvers, builders and engineers, mentors, and students. We believe the world needs curious, forward-thinking, solutions-oriented people who want to make our planet better. We are committed (https://www.mckinstry.com/about/a-message-from-dean-allen-ceo/) to strengthening our diversity through recruiting, developing, and retaining professionals from all backgrounds, and we believe that promoting diversity, equity, and inclusivity is an integral component of our continuing quest To Build a Thriving Planet. (https://www.mckinstry.com/about/) If you are looking to leave a purposeful mark on the world, then McKinstry is the place for you.
Here's where you come in:
We are currently seeking a Regional Account Coordinator to join our team as a member of our growing Service Washington divison.
You're great at:
Account Management and Process Improvement
Deliver accurate, high quality and timely results in business administrative support.
Complete administrative workflow: including contract setup, renewal, and follow-up.
Coordinate required activities across team members and departments in a timely manner.
Schedule, coordinate and/or participate in meetings as required and ensure tracking and follow‐up of resulting action items. Take meeting notes as needed.
Participate in the implementation of process improvements to increase efficiency and scalability in order to support a rapidly growing business.
Analyze contract performance and make recommendations regarding renewals and improvement opportunities.
Work with outside vendors to ensure accurate order and delivery of necessary parts and or/materials.
Cross-functional Relationships & Customer Satisfaction
Develop and maintain professional external client relationships.
Take a proactive approach toward avoiding problems and respond to internal and external issues and requests in a timely manner.
Develop and maintain professional internal client relationships across departments and geographies.
Participate in internal market teams to improve delivery within geography with respect to contract administration and client satisfaction.
Assist in gathering internal and external client insight to create process improvements and improve client satisfaction and account retention.
Communicate with and coordinate McKinstry internal resources to meet business objectives.
Coordinate and share information on key business processes related to financial and contract management
Initiate purposeful outreach and connection with internal and external customers, across departments and regions.
REQUIRED EDUCATION, KNOWLEDGE and ABILITIES
Bachelor’s degree or equivalent work experience preferred
Business writing and editing skills required.
Strong verbal communication skills required
Demonstrable knowledge of finance principals, with proven ability to analyze business performance from a cost, revenue, and margin perspective required.
Highly proficient with Microsoft products, including Word, Excel, PowerPoint and Outlook required.
Excellent knowledge of Excel functions and data analysis preferred
Experience with Viewpoint and/or Salesforce preferred.
Experience providing business and/or customer service support in a large organization or multi-office environment strongly preferred.
The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information, or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.
Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.