Experience Inc. Jobs

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. * Do you have a passion for the Water Utility Industry and looking to join an Outstanding Team right here in Scranton, PA?! Apply TODAY for immediate consideration!* _ Primary Role_ Investigates complaints and determines corrective action per company procedures. _ Key Accountabilities_ * Investigates complaints and determines corrections action per company procedures. * Locates and marks company facilities associated with PA One Call System to include overseeing and performing. * Sets up or directs the set up of barricades and places safety lights * around work site to protect workers from street traffic. * Operations of valves and fire hydrants. * Operations of pneumatic or electric tools. * Completes all necessary forms, sketches and field notes and be knowledgeable of usage of maps and records. * Investigates complaints and determines corrections action per company procedures. * Works on the Valve Maintenance Program including locating valves and making operations, assisting with shutdowns using the valve truck, entering data into GIS. * Any other duties assigned by supervisors. _ Knowledge/Skills_ * General knowledge of water hydraulics, distribution systems repair, and maintenance practices. * Familiarity with PennDot publications for setting up traffic control. * Familiarity with the proper completion of company forms. * Knowledge of maintenance procedures for a variety of hand tools. * Working knowledge of WB/Scranton distribution system components preferred. * Good customer skills, demeanor and appearance. * Skillful use of hand tools. * Computer working knowledge preferred. * Ability to do basic math. * Ability to read and understand instructions, safety rules, maps, diagrams, etc. _ Experience/Education_ * HS graduate or equivalent required. * Vocational education, apprentice training, on the job training preferred. * Experience working in distribution-related work for 3 years. * Time in Network Department preferred. * Valve and hydrant repair experience preferred. _ Physical Requirement/Environmental Conditions_ * Pass DOT Physical * Lifting 100 lbs. with frequent lifting and/or carrying of objects weighing up to 50 lbs. * Wet and humid: Wet contact with water or other liquids. * Humid: Atmospheric conditions with moisture content sufficiently high to cause marked bodily discomfort. * Noise and Vibrations: Sufficient noise, either constant or intermittent, to cause marked distraction. * Hazards: Situations in which individual is exposed to the definite risk of bodily injury. * Exposure to: Odors, toxic conditions, chemicals dusts or dusts or poor ventilation. * Ability to work in confined spaces. _ Certifications and Licenses_ * Possess Valid PA Driver License(required) with the ability to pass a motor vehicle report. * DEP Distribution License preferred or ability to obtain within designated time frame after hire. _ Work Schedule_ * Available for 24/7 call-out and carryover time. * Available to be on call on a rotating schedule every 5 weeks. * Tuesday-Saturday 7:30AM-4:00PM. _ Competencies_ Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water...We Keep Life Flowing™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.