Job Information
Choice Hotels Digital Content Producer in Scottsdale, Arizona
Digital Content Producer (Hybrid)
Who are we looking for?
Choice Hotels, one of the world’s largest lodging franchisors, has an exciting opening for a Digital Content Producer in our Content Marketing & Strategy department, a critical part of our eCommerce organization. The Content Marketing & Strategy Team sits at the center of marketing and technology, ensuring we deliver a best-in-class web experience for our prospective hotel guests.
As a key member of our eCommerce organization, you will design, develop, and build the digital experience on www.ChoiceHotels.com, including the homepage, brand pages, Choice Privileges loyalty pages, promo placements, and other pages. There is also some, but more infrequent, design and development for the Choice Android and iOS mobile apps. If you’re a digital-savvy, motivated self-starter with Adobe Experience Manager experience who can collaborate with multiple departments in person and virtually, we encourage you to apply today.
Your Responsibilities
Using available web development and design tools, including Adobe Experience Manager (AEM) and other content management systems, execute content requests from internal stakeholders.
Perform regular improvements on features as appropriate and implement search engine optimization, visual merchandising and mobile-first best practices in all content developed mainly for www.ChoiceHotels.com and, more infrequently, Choice’s Android and iOS mobile apps.
Partner with brand teams, UX groups, and content team members to ensure that all work executes upon existing standards and integrates with existing strategies.
Proofread all work and ensure work has been reviewed by manager, project coordinator, or senior content producer to ensure accuracy, ADA compliance and strong visual aesthetics.
Ensure that content is on brand and renders correctly across different browsers and device types.
Manage the intake, review, and communication for web content requests.
Review web intake briefs with appropriate teams and ensure that work performed is complete and all appropriate parties are notified upon publication.
Partner with internal stakeholders to determine appropriate service levels for work requested and proactively communicate timelines and project statuses.
Your Experience, Skills & Competencies
Minimum 1 year experience in content production, editing, and management with Adobe Experience Management (AEM).
Knowledge of agile software development methodologies.
Knowledge of web development best practices, including coding standards, code reviews, ADA compliance, source control management, build processes, testing, and operations.
Bachelor’s degree from a four-year college or university, or equivalent technical training.
Proficient with the following technologies:
Adobe Experience Manager (AEM)
HTML/CSS
Graphic design and Photoshop editing
Strong analytical skills.
Strong verbal, written, and listening communication skills.
Strong interpersonal skills and pleasant demeanor.
Proficient in the use of MS Office applications: Outlook, Word, PowerPoint, and Excel.
Ability to work effectively in a team-oriented environment, both independently and collaboratively.
Ability to adapt to new technologies, processes, and tools.
Ability to effectively prioritize work to meet deadlines and maintain service levels.
Ability to troubleshoot and problem solve independently.
Ability to uphold Choice’s Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.
Your Team
This is an individual contributor role that will report to the Content Marketing & Strategy Manager. You will have 3 peer teammates (2 content producers and 1 project manager) and collaborate with cross-functional departments on a regular basis.
Your Work Location
As our Digital Content Producer, you will be based in our beautiful, state-of-the-art technology hub in Scottsdale, AZ. In October 2021, Choice opened a newly constructed world class technology center.
Right now, our associates in Scottsdale, AZ are working in a hybrid environment, up to 4 days per week in the office and virtual from your home office the remaining days. We provide flexibility and encourage ongoing communication with your leadership to establish expectations about your unique needs.
About Choice
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories as of September 30, 2022, the Choice® family of hotel brands provide business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. The award-winning Choice Privileges® loyalty program offers members a faster way to rewards, with personalized benefits starting on day one. For more information, visit www.choicehotels.com.
At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, we keep Choice hotels thriving by serving as a champion for our franchisees and providing cutting-edge technology.
* PLEASE NOTE: This role is not eligible for sponsorship *
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.
CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY
We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them.
Visit http://careers.choicehotels.com to learn more.