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Job Description

We are looking for a DevOps Engineer to join the SRE team with one of our largest financial partners. The SRE team works together to ensure a continuous improvement to optimize for capacity and performance. As a Site Reliability Engineer, you will be working to ensure that the company's internal and external services have reliability and uptime appropriate to our users' needs.

Responsibilities will include:

-Work directly with Product Development teams on features, operations, and reliability engineering, to improve the outcomes that our customers deserve. Your contributions will make a difference in the production code that serves 240+ million users and 17+ million merchants.

-Work independently and within a team to triage and remediate production system and application incidents while practicing balanced incident responses.

-Enable our customers by serving as a first responder for our systems and applications.

-You will lead constructive retrospective sessions to help us enhance the whole lifecycle of services--from inception and design, through deployment, operation and refinement.

-Develop and improve production monitoring and management capabilities using existing platforms and tools.

-Work with the Technical Duty Officer and other support teams internally and externally in our Command Center to take on problems, escalate, and resolve critical site incidents.

-Be the primary enabler in the reduction of Failed Customer Interactions to raise our availability to all our users. Minimum Qualifications

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-BS degree in Computer Science or related technical field involving coding or equivalent practical experience.

-Experience with algorithms, data structures, complexity analysis and software design. You have a passion for software development and technology.

-Strong experience with Monitoring applications -- SignalFx/Splunk/DataDog, etc.

-Strong understanding of Jenkins -- CI/CD pipelines.

-Experience with GitOps and OaC preferred. Demonstrable knowledge of terraform, artifactory, a strong plus.

-Deep understanding and working knowledge of networking principles, internet fundamentals, Operating Systems, and application stacks.

-Familiarity with configuration management and automation (e.g., Puppet, Ansible)

-Using the "Scientific Method" to dig into problems is something you love to do.

-In addition to well-developed skills in industry standard software development languages (e.g., Java, Node), you should be capable in at least one scripting language (e.g., python). null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.