HonorHealth Clinical Director Employee Health in SCOTTSDALE, Arizona
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation and community services with approximately 12,300 employees, 3,700 affiliated physicians and 3,100 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.
Job SummaryThe Medical Group Director directs and oversees the Employee Health operational activities for the HonorHealth Network. Provides leadership oversight to the operations and related activities of the HonorHealth Employee Health locations by assisting RN;s, MA's, and Providers as necessary. Establishes overall direction and strategic initiatives for the Employee Health team. Recommends, develops, and implements improvements in policies and procedures for the Employee Health practices. Remove barriers and develop and implement strategies that enable growth. Ensure appropriate customer service, access to care, and addresses and resolves escalated complaints. Communicates and interacts with other internal and external areas, including physicians, as appropriate to achieve efficient and effective operations within the HonorHealth Network.
Oversees the Employee Health team and ensure adequate staffing levels, inclusive of hiring/onboarding, evaluating, managing performance, coaching and developing practice leaders and employees ensuring employee productivity, quality of work, and alignment of goals with our mission, vision, and ICARE values. Ensure compliance with all policies, financial stewardship by being accountable for the financial integrity around development and maintenance of department budget.
Analyzes practice efficiencies, workflows, access to care , and customer satisfaction to improve processes, drive improved perceptions, and standardize best employee health practices across the system. In conjunction with leadership, identify, oversee and execute network and operations growth opportunities. Identify areas for improvement and driving change initiatives to completion to improve overall operations and financial outcomes.
Accountable for performance of all clinic operation, including cost, quality and patient satisfaction results as well as driving performance of clinic leadership to support ongoing staff development. Accountable to develop, maintain, and deliver on performance metrics and analytics. Serves in a consulting role. Provides the design and implementation of best practices, and assessing the need for process improvement at the practice site and within the HonorHealth Network.
Performs other duties as assigned.
EducationBachelor's Degree in Nursing RequiredExperience3 years employee health experience Required Licenses and CertificationsDriver License Required
Basic Life Support (BLS) Current and valid Basic Life Support (BLS) Certification Required