CIT Banking Center Manager - McCormick Ranch in Scottsdale, Arizona
CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals. CIT Group Inc. (NYSE: CIT) is a financial holding company with over a century of experience and operates a principal bank subsidiary, CIT Bank, N.A. (Member FDIC, Equal Housing Lender). The company's commercial banking segment includes commercial financing, community association banking, middle market banking, equipment and vendor financing, factoring, railcar financing, treasury and payments services, and capital markets and asset management. CIT's consumer banking segment includes a national direct bank and regional branch network. Discover more atcit.com/about.
The Branch Manager provides overall leadership to the branch and has ultimate responsibility for achievement of sales goals, operations activities and staff of a branch. Responsible for developing new relationships through outside sales activities and community involvement in the marketplace to meet or exceed goals related to customer relationship growth, retention, revenue, market share and customer/employee satisfaction. May oversee and manage multiple bank branch locations.
Essential Job Functions:
Accountable for meeting individual and overall branch sales and revenue goals.
Oversees and ensures new and existing business development with a focus on sales activities both inside and outside of the branch.
Provides leadership, coaching and mentoring to staff and may supervise and schedule daily activities, ensuring use of the performance management process, hiring and promotional recommendations.
Develops and maintains banking relationships with new and existing customers and community organizations. Closely partners with other business lines to capture and enhance the total customer banking relationship
Educates, coaches and motivates staff to recognize and fulfill branch sales and service expectations. Cultivates a positive team environment which promotes and supports relationship banking and where clear goals, constant communication, feedback and recognition are the standard.
Develops and manages the branch business plan to include marketing and promotional campaigns. Promotes positive bank image within the community and represents Bank in local community organizations.
Operates the branch within budget by controlling expenses such as personnel expenses, operating losses, exception pricing, and fee waivers.
May perform a broad variety of customer services and sales, such as opening new checking, saving and certificate accounts. Counsels customers and provides effective promotion, sale and servicing of the Bank's products and services. Researches and resolves customer issues and problems.
May oversee and provide guidance for completion of consumer loan applications and submission to central underwriting for approval.
Performs security routines, including opening and closing branch office and vault. Ensures branch building, grounds and equipment are well maintained.
Ensures adherence to all compliance and audit requirements. Keeps banking knowledge current with regulatory and industry trends and developments.
Develops and maintains an engaged and accountable workforce.
Develops and maintains a fair and equitable working environment.
Complies with all related Federal, State and Industry laws and regulations pertaining to Banking.
A minimum of 5 years related financial services experience to include management and a working knowledge of Bank products, services and related processes and regulations
Proven sales and negotiation experience with a solid understanding of sales management
Experience in penetrating the market and growing market share
Strong leadership, management, coaching, presentation and training skills
Strong customer service and public relations skills
Strong problem solving skills
Excellent customer service skills
Excellent oral and written communication skills
Skilled at various personal computer operations and software packages, including Word, Excel, Power Point and electronic mail systems
Ability to teach or foster development in others
Must be eligible and meet the requirements under the S.A.F.E. Act
CIT is committed to Equal Employment Opportunity. It is CIT’s policy to provide equal employment opportunities to all qualified applicants without regard to their race or perceived race (including traits historically associated with race, such as hair texture and protective hairstyles), color, national origin, nationality, ancestry, citizenship, immigration status, age, sex (including pregnancy, lactation, childbirth or related medical conditions), actual or perceived gender, gender identity, gender expression or transgender (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), religion, creed, marital status, family status, domestic partnership or civil union status, affectional or sexual orientation, atypical hereditary cellular or blood trait, genetic information or predisposition or carrier status (including testing and characteristics), status as a victim of domestic violence, actual or perceived status as a caregiver, military status and service, protected veteran status, mental or physical disability, perceived disability, record of disability, medical condition, AIDS and HIV status, or any other protected characteristic established by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant under the law, please click here:
Pay Transparency Notice
EEO Law Poster (https://cit.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=306496&hashed=399773006)
EEO Supplemental Poster
Job ID 33578
Job Family Branch Delivery - Branch Management