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IHG Room Attendant-IHG Army Hotel Hunter Army Airfield in Savannah, Georgia

Role Purpose

Do you see yourself as a Room Attendant? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. A resume must be attached to your application for your application to be considered.

Your day to day

DUTIES AND RESPONSIBILITIES:

  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.

  • Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.

  • Report to supervisor needed repairs or unsafe conditions.

  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

  • Report, turn in, and/or log all lost and found items according to established procedures.

  • Promote teamwork and quality service through daily communication and coordination with other departments.

  • May regularly assist with deep cleaning projects.

  • Cleaning of pet rooms where dogs and/or cats have been/are present

  • This is an external property, so working outside in all weather conditions is required

  • May assist with other duties as assigned

What we need from you

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. This is an exterior property, and you will be working outside for a significant portion of your day.

This property is located on a US Military Installation. Successful completion of a Federal Background check will be required to access the installation in order to attend an interview for this position, and will be required to be renewed annually at minimum. DOD, Military Retiree, Spouse or Dependent card holders will be able to use their ID cards in-lieu of these procedures.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds

  • Frequently standing up and moving about the facility

  • Frequently handling objects and equipment to maintain the facility

  • Frequently bending, stooping, and kneeling

  • This is an external property, so working outside in all weather conditions is required

Other:

  • Communication skills are utilized a significant amount of time when interacting with guests and employees.

  • Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.

  • Will be required to work most weekends, and/or holidays.

What we offer

Pay for this position is $15.45 per hour. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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