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Robert Half Test Center Administrator in Sarasota, Florida

Description We are offering an opportunity for an Office Assistant to join our team, located in Sarasota, Florida. This role is centered around managing the greeter station at a testing site, where the main duties involve overseeing web-based tests for various certifications and ensuring a fair testing environment. This role requires proficiency in Microsoft Office Suites and strong customer service skills.

Responsibilities:

• Facilitate the smooth running of the testing site, ensuring regular security checks and monitoring to prevent cheating.

• Assist candidates with the check-in process, verifying IDs, and ensuring no unauthorized materials are brought into the testing area.

• Conduct regular walkthroughs of the testing site every 10-15 minutes to maintain a secure testing environment.

• Respond to emails and manage the start/stop of tests using specific system applications.

• Perform light office work, including correspondence and office functions, to support the overall operation of the testing site.

• Utilize Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, and Microsoft Word to manage administrative tasks efficiently.

• Deliver excellent customer service, addressing any concerns or inquiries from candidates promptly and professionally.

• Maintain an active role, with frequent mobility around the testing site to ensure its smooth operation.

• Work in conjunction with the testing site team to ensure all procedures and protocols are adhered to. Requirements • Proficient in Microsoft Excel, Microsoft Office Suites, Microsoft Outlook, and Microsoft Word.

• Experience with office functions such as correspondence and clerical duties.

• Familiarity with 'About Time' software.

• Ability to perform billing functions.

• Excellent customer service skills.

• Capable of managing office correspondence effectively.

• Must possess the ability to multitask and prioritize duties.

• Strong communication and interpersonal skills are required.

• Detail-oriented with strong organizational skills.

• Ability to work both independently and as part of a team.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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