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Description

Amazon’s BR Books Team is looking for a motivated Program Manager to support the Promotions & Events program.

In this role you will work directly with teams across Amazon to build successful promotional and thematic customer and on-site experiences.

You will be working together with local Deals & Events Managers, supporting the Deal & Promotion creation processes across both countries, execute experimentation and data deep dives as well as supporting merchandising efforts to constantly raise the bar on customer experience.

The Promotion & Events Program Manager will be responsible for supporting the long-term vision and strategy for the highly visible, trafficked and crucial promotion & events experience, which drives long term value for Amazon and is an integral part of all high impact activities.

The ideal candidate will bring a sharp analytical mind, have strong coordination ability and can roll up their sleeves to get things done. A customer-oriented mindset and good stakeholder management skills are crucial for this role.

Key job responsibilities

• Support and/or own processes and mechanisms around Deals & Promotions and act as the main point of contact for support and trouble shooting related queries for Brazil

• Support and/or own local experimentation initiatives

• Own merchandising initiatives and work with international teams to ensure a high customer experience bar on our deals & event pages

• Compile, analyze, and present performance metrics and enlighten potential opportunities for program growth.

• Establishing guidelines and best practices for the promotion space

• Overall responsibility for the main promotion page, ensuring that it is presented to the highest standards, with the priorities of the customer front-of-mind. Ensure that the relevant departments are represented and that appropriate product selections have been made.

• Creating and executing a long and short-term marketing/traffic plans that speaks to seasonal marketing strategies as well as long-term objectives, by partnering with internal marketing teams

About the team

At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.

In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’

Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon ‘It’s always Day1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIAPN+) and People With Disabilities.

Basic Qualifications

• Program or project management experience

• Experience using data and metrics to drive improvements

• Experience implementing repeatable processes and driving automation or standardization

• Experience working cross functionally with non-tech teams

Preferred Qualifications

• Master's degree in management, business administration, economics, engineering, marketing

• Merchandising experience