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Job Summary

The Red Hat Finance team is seeking a Credit and Collections Analyst to create financial statement analyses and maintain appropriate credit limits for potential and existing customers. This will involve examining financial statements, analyzing the past business record with Red Hat, and communicating with stakeholders; mainly each local credit analyst as well as regional credit managers, to set up appropriate credits for customers.

As a Credit and Collection Analyst, you will be required to maintain credit lines, which will include monitoring credit limits and future business opportunities, as well as resolving any issues related to credit or collections, with adherence to policies, processes, programs, and enterprise systems. You will also take care of collection activities, which include contact with customers, preparation and delivery of reports, manage delinquent accounts, sales team relationship and participation in global committees to develop and implement system adjustments, with testing and documentation.

Primary Job Responsibilities

• Interact with customers, the financial market, and peers to obtain credit information and references to support the approval of credit lines

• Reconcile AR transactions and balances to keep accounts and reporting accurate

• Ensure coordinated activity among internal/external teams in collecting receivables, applying payments, reconciling accounts and executing our month-end close

• Credit Risk Analysis, availability and approval of credit limit in accordance with market and company police. Provide detailed credit analysis and interpretation of customers' financial status and trends

• Check for credit viability on requests for extended payment terms and/or exceptions,

• Initiate adjustments to customers’ accounts

• Negotiate late payments and maintenance of the customer portfolio (aging)

• Analyze delinquent accounts and prepare reports on top offenders, including action plans for resolution

• Maintain bad debt records, including calculation of reserves and control of recovery

• Responsible for ad hoc assignments to special projects to increase the efficiency of the function and systems, and provide back-up for other Credit Analysts

• Perform month-end-close accounts receivable activities with the accounting team, which typically include running AR reports and reconciliations

• Build good partnerships with local management teams, Sales, and Operations teams

Required Skills

• Bachelor’s degree in accounting, business administration, or economics is required

• 2+ years of credit, accounts receivable, and collections experience in a corporate setting that includes successful portfolio management to cash collection goals

• Ability to review financial terms and conditions of the contracts for deals, including software subscriptions, consulting services, and training

• Advanced written and verbal English communication skills; good Spanish language skills is a plus

• Proficient in Excel analysis; Oracle ERP experience helpful

• Good organization skills, detail-oriented, self-motivated, and persistent, with great diplomacy and influencing skills

• Ability to embrace risks, be proactive, and focused on problem-solving and customer service

• Logical reasoning, Flexible, organized, and results-oriented

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About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

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