Job Information
Jostens SALES SUPPORT COORDINATOR in Santiago, Dominican Republic
JOB TITLE: SALES SUPPORT COORDINATOR
LOCATION: Santiago - On site
SCHEDULE: 7:00 am -4:30 pm Mon To Thu / 7:00 am -3:30 pm Fri
GENERAL DESCRIPTION OR PURPOSE OF JOB: This position is responsible for securing and processing bids from schools. This includes communicating with the sales force, pricing all product categories, determining commission structures, researching competition, and pricing, and maintaining a spreadsheet with bid history. Follow up with school purchasing departments, or school websites for results and tallies of bids. Work with sales reps on order issues, commission adjustments, shipping charges, and expedites.
RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
1- BID COORDINATION AND TRACKING:
Recording receipt of bids on a spreadsheet in order by the due date- the process by bid due date- important to keep track to meet bid due date if bids will be rejected
Review bids for items we can bid on- and confer with the sales rep and/or his sales manager for pricing/discounts and extreme competitive situations; obtaining pricing approval from management.
Fill out bid forms, with agreed pricing, including anything the bid requires such as the bid cashier’s check, Proof of Insurance, CDs or Flash drives, and signature & stamp of a notary when needed. Mail out to us via mail, FedEx- or online per the directive on the bid.
Keeping records of bids submitted by scanning bid information and recording it in Sales Logix for our information.
Follow up with schools for bid tabs or results if they do not provide them at the award of bid.
Keep records of sales that go through cooperatives that we have contracts with, such as BuyBoard, KPEC (Kentucky Coop), and others. Coordinate payment with Accounts Payable.
2- SALES/CUSTOMER SERVICE SUPPORT:
Help resolve order issues and field questions from customers
Order entry and change support, assist reps with setting up new accounts
Assist with commission questions, order pricing questions, and credit approvals. Process all price exceptions.
Manage Tradeshow requests
REQUIRED:
High School Diploma
Above-average keyboarding skills
Excellent communication skills
Ability to work under tight deadlines
Financial experience
Bi-lingual
Problem-solving
Phone skills
Jostens
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