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PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site (https://careers.pagerduty.com/home) to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!

Here at PagerDuty, our Product Development teams are building the future for our PagerDuty Operations Cloud and building market ready tools that will help BIG CUSTOMERS solve BIG PROBLEMS!

As an Intermediate Software Engineer working specifically on our Rundeck Cloud team you will have the chance to make this large impact for current and future enterprise level customers by taking an existing on premises product and transforming it into a best in class SaaS solution.

Read on for more details on the scope of this role and what your day to day may look like

Key Responsibilities

• Designing, coding, testing and shipping APIs, backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.

• Since we own and operate what we build, you’ll collaborate closely with engineers across teams.

• With 14,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.

• You will work with a wide range of systems, processes, and technologies to build solutions that solve customer problems.

• You will be participating in your team’s on-call rotation, triaging and addressing production issues as they arise.

Basic Qualifications:

• Fullstack experience, or backend focused but open to growing more full-stack engineering experience

• Backend skills: Previous experience in Java is a must;

• Building APIs and services in distributed, highly available systems

• Experience with MySQL, DynamoDB or other commonly used relational/noSQL databases

• Experience with kubernetes, EKS, or AWS is a plus

• Development experience working on customer-facing and web based systems

• Good written, verbal communication and development practices are required.

• Experience working in an agile environment with iterative development and fast feedback.

Preferred Qualifications:

• You are comfortable with loosely defined requirements where you exercise your analytical skills to clarify questions, share your approach and collaborate with your team to build & test elegant solutions.

• You have a drive to get results.

• Nice to have: Grails, Hibernate, Spring Security.

• Nice to have: Experience with frameworks such as Spring boot or micronaut

• Nice to have: Build and deployment tooling such as CircleCI, Docker, AWS experience, Terraform or similar.

• You have a desire to stay ahead of the latest industry trends and technologies, a track record of sharing contributions to the wider engineering community and a commitment to continuous learning.

• You have an understanding of the importance of empathy - you view other opinions with an open mind and clearly communicate your thoughts in order to reach technical solutions quickly.

• You have a calm, assertive approach to diagnosing and fixing urgent problems.

• Experience with Frontend web development, particularly with Vue

*This role is expected to come into our Santiago, Chile office 1 time per month, so you can thrive in your new role and fully embrace being a Dutonian!*

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.

• Run Together | Build strong teams that amplify our impact on users.

• Take the Lead | Disrupt and invent to be the first choice for users.

• Ack + Own | Take ownership and action to deliver more efficiently to users.

• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (https://careers.pagerduty.com/global-benefits) .

Your package may include:

• Competitive salary

• Comprehensive benefits package from day one

• Flexible work arrangements

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO

• Company equity*

• ESPP (Employee Stock Purchase Program)*

• Retirement or pension plan*

• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

• Paid volunteer time off - 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site (https://careers.pagerduty.com/home) and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.