Experience Inc. Jobs

Job Summary

Serve as team lead in maintaining effective work activities of Accounts Receivable associates within the established accounting policies and guidelines of the company. Responsible for the maintenance of accounts receivable calculations and records, including cash receipts, claims, overdue invoices, interest charges, refunds, and related items. Maintain vendor compliance and acceptable customer service levels.

Major Tasks, Responsibilities, and Key Accountabilities

• Provides support and guidance for team associates concerning billing adjustments, overcharge claims, and refund requests to ensure quality output, accurate calculations, and compliance with company policies and practices.

• Monitors and maintains Accounts Receivable systems to ensure effectiveness of daily activities as well as compliance with company policies and standards. Performs entry, verification, and research of data within department systems and supports customer requests for special billing services.

• Ensures the execution of Account Receivable activities including but not limited to the receipt and posting of customer payments; adjustment requests submitted by customers, COD payment remittance to customers; and the preparation of account statements.

• Works with management and provides directive to offshore teams regarding daily work. Responds to escalations and clarifications. Performs data verification audits on both onshore and offshore processes for accuracy and quality on a daily and weekly basis.

• Computes and records interest charges, refunds and similar items. Prepares accurate account statements as well as performing data verification audits to ensure compliance with company policies and practices.

• Works closely with businesses, Accounting, and Bank Reconciliation teams to ensure AR processes are in balance regarding cash application. Works closely with banks and IT to ensure bank files are received timely and accurately.

• Assists in the completion of all work for statement and month close to ensure service level agreements are met. Monitors Generic Lockbox and Intersystem transfer accounts to ensure SLA is being met.

• In management’s absence, helps to ensure that all daily AR processes are functioning properly. Assists with training associates and performs other duties as assigned.

Nature and Scope

• Problems are typically difficult and/or high impact. Troubleshoots complex support or operational problems for junior level associates.

• Under limited supervision, independently resolves issues and applies a variety of methods to develop customized solutions. May lead the daily operations of a department or team. Work typically involves infrequent review of output by a supervisor or direct customers of the process.

• Assists with supervisory duties but does not have hiring/firing authority. Trains, delegates tasks, and reviews the work of junior level associates.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• No travel required.

Education and Experience

• Technical certification or associate degree may be required in some areas. Generally 7+ years of experience in area of responsibility.

For CA, CO, CT, MD, NJ, NV, NY, OH, RI, WA Job Seekers :

Pay Range

$26.44-$32.40 Hourly

HDS provides the following benefits to all permanent full-time associates:

• Medical (with Prescription drug coverage), dental, and vision plans

• Health care and Dependent Care FSA (as applicable)

• 401(K) with company match

• Paid Holiday, Vacation, Personal Time, and Wellness Day

• Paid Sick Time

• Life and Accidental Death & Dismemberment Insurance

• Short and Long-term Disability Insurance

• Critical Illness Insurance

• Accident Insurance

• Whole Life insurance

• Commuter Benefits

• Tuition Reimbursement

• Employee Assistance Program

• Adoption and Surrogacy Assistance

CA, CO, CT, MD, NJ, NV, NY, OH, RI, WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.