Job Information
Sacramento Behavioral Healthcare Hospital Registered Nurse - Intake (Santa Rosa) in Santa Rosa, California
Pay range: 60$ - 78$
DESCRIPTION OF POSITION:
To assess the needs of prospective patients and phone callers and ensure their referral to the service or resource to best address those needs.
KEY RESPONSIBILITIES:
Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
Through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers, collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural and anticipated discharge needs; determines patient's alcohol or drug toxicity; identifies signs of withdrawal; conducts screenings or assessments to determine needs of treatment.
The care and treatment of the patient are rendered in a competent manner and are based on current chemical dependency and psychiatric nursing/clinical knowledge and standards; care is evaluated against the goals and plan of care and is revised as needed and appropriate to the patient.
Facilitates the patient's access to the appropriate level of care and setting.
Establishes and maintains effective working relationships with patient services counselors and coordinators, intake department, physicians and health professional affiliates, healthcare facilities, and nursing staff.
Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person and documenting such on a call sheet and scheduling assessment as clinically appropriate.
Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
Assesses need for involuntary hospitalization evaluation and contacts country crisis team, law enforcement or 5150 Certified employee as needed to ensure the safety of client and others.
Enters the data of calls and assessments in the computer system in a timely manner.
Assists clients who are not admitted into a program with follow-through of clinical referrals and recommendations.
Provides pertinent clinical information to physician and program staff who will be reviewing the patient to ensure a smooth transition for the patient.
Distributes documentation of admissions to the Business Office, Admitting Unit and the Utilization Review Department.
Maintains knowledge of developmental tasks and sociological theories of pertinent age groups.
Maintains knowledge of legal guidelines pertaining to Emergency Medical Treatment & Labor Act (EMTALA)/Consolidated Omnibus Budget Reconciliation Act (COBRA) and abuse/neglect reporting.
Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
Stays abreast of organization's programs and services.
Participates in activities which enhance professional growth and development
Performs related duties, as requested.
Upholds the Organization’s ethics and customer services standards
Cross train as Inpatient Registered Nurse and perform duties, as assigned, including but not limited to the following:
Proficiency in medication preparation and passing to patients in any location of the inpatient setting, including psychotropic and non-psychotropic medication.
Admission, discharge, progress notes and any additional required documentation.
Providing patient care by routinely demonstrating knowledge of mental health diagnosis, standard of care, evidence-based practice, high risks for mental health patients, National Patient Safety Goals and models of care.
Direct patient care and milieu management, including oversight of MHT’s and ancillary staff.
Cross train in the processing of Referrals, including but not limited to the following:
Review of patient referral packet.
Interdisciplinary communication.
Adherence to the standards of Green-Yellow-Red light criteria.
Processing of insurance.
Proficiency in navigating electronic data entry systems.
Requirements
Physical Requirements:
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision: see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Ability to stoop, lift, finger (pick, pinch or type and grasp)
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to ten (10) pounds.
POSITION REQUIREMENTS:
- Knowledge and Experience:
Current Registered Nurse in the state of California
Inpatient experience preferred
Familiarity with continuum of care and clinical terminology
Knowledge of Diagnostic and Statistical Manual of Mental Disorders diagnostic criteria
· Current CPR certificate or obtained during initial orientation period.
· Handle with Care (HWC) certificate or obtained during initial orientation period.
Skills and Abilities:
Maintains confidentiality of patients at all times
Knowledgeable of patient rights and laws pertaining to mental health
Assessment and intervention skills
Persuasive manner and skills in overcoming denial and resistance to treatment
Ability to concentrate on task in high traffic areas
Medical
Vision
Dental
401(k)
3.5 Weeks Paid Time Off
$25,000 Life insurance policy is provided at no charge to the employee