Experience Inc. Jobs

Job Information

GoWireless Senior Sales Rep in Santa Cruz, California

  • Retail Sales * SENIO15657 Full-Time Santa Cruz, CA, USA ### Description VERIZON AUTHORIZED RETAILER - GOWIRELESS Wage Range: $36,000 - $70,000 Are you a Best-in-Class salesperson? Do you like to be rewarded for your efforts? How about an uncapped earning potential? GoWireless has it all. If you are a top tier salesperson in any industry, we believe you can join the ranks of our Senior Sales team and enjoy the same great success. GoWireless is offering you an exciting opportunity to become a valued member of our successful sales force and growth with one of the leading providers of wireless products, services, and accessories in the US market. GoWireless values our employees and believes our business is only as strong as its individuals who support it. As a Verizon Wireless Premium Retailer, we offer a competitive compensation package that includes base pay plus unlimited commission potential, excellent advancement opportunities, and incredible benefits. Employee Benefits Include: * Medical Plan * Dental Plan * Vision Plan * Live Health Online * Life Insurance * Disability * Supplemental Benefits * 401K & 401K Roth (with Company Match) * No waiting period to use accrued PTO * Employee Assistance Program * Device and Accessory Discounts * Cellular Plan Discount * Training (Award Winning) * Leadership Development Programs * National Discounts & much more! For more info on our Benefits, follow this link:*_Benefit Details_* I*_f you have the drive; we have the tools to further your career. If you’re looking for a competitive workplace where an unlimited earnings potential exists, look no further!_ *Position Overview:The Senior Sales Rep is responsible for the providing excellent customer service and selling GoWireless products to patrons. They are the top twenty percent of our sales producers and are expected to produce as such. They are considered the advanced sales team, beyond the Wireless Consultant role. Additionally, the Senior Sales Rep is eligible for the Senior Sales Representative Commission Plan. This position reports to the Store Manager. Core Duties and Responsibilities: * Responsible for selling products and services to new and existing customers * Responsible for meeting Senior Sales metrics * Successfully manage and work a book of business * Responsible for adhering to all sales processes and procedures as established by region and Corporate * Responsible for executing promotions and meeting or exceeding established sales goals as established within District * Responsible for handling customer service issues * Responsible for monitoring store merchandise to maintain optimum inventory level Responsible for maintaining store standards and appearance as established by Store Manager (SM) and District Manager (DM) * Responsible for providing data as requested by SM/DM and completing weekly reports as required * Flexible to work stores within District and outside of District as needed * Responsible for adherence to all Company policies and procedures * Responsible for cold calling and supporting sales cross-promotions * Must be able to work independently in a retail storefront * Other miscellaneous duties as assigned by the SM and DM NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Minimum Qualifications: * High School Diploma or equivalent required. * Two (2) years of successful sales experience * Ability to show proven success in previous sales positions. (In the top 20% of all performers in past sales positions) * Proven Ability to manage and work a book of business * Must have the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment * Strong interpersonal and communication skills * Self-motivated, prioritizes tasks and works independently with minimal supervision * Professional appearance and the ability to work early evenings and weekends * Willing and able to attend New Hire Orientation (A one week training within the first 30 days of employment) * Punctual and on time to all work-related activities * Coachable and willing to apply techniques and knowledge * Provide an exceptional, best in class, customer experience * Stay current on company communications, promotions & products (review all internal company emails daily) * Willing to prospect customers via warm calls * Capable of adapting quickly to industry and company changes * Maintain minimum sales goals and expectations Physical*Requirements:* * Extended periods of time standing * Lifting up to 50 pounds * Occasional bending, stooping, pulling * Repetitive motion tasks while doing computer work * Exposure to active wireless equipment, signals, and transmissions Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. Candidates for Los Angeles, CA: We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring. DISCLOSURE TO EMPLOYEES PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) The Company may collect, receive, maintain, and use the Personal Information of current and former employees for the following business purposes: 1. To comply with state and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records); 2. to process payroll; 3. to maintain commercial insurance policies and coverages, including for workers’ compensation and other liability insurance; 4. to manage workers’ compensation claims; 5. to administer and maintain group health insurance benefits, 401K and/or retirement plans; 6. to manage employee performance of their job duties; 7. to conduct workplace investigations (such as investigations of workplace accidents or injuries, harassment, or other misconduct); 8. to evaluate job applicants and candidates for employment or promotions; 9. to obtain and verify background checks on job applicants and employees; 10. to evaluate, make, and communicate decisions regarding an employee’s employment, including decisions to hire, terminate, promote, demote, transfer, suspend or discipline. 11. to grant employees access to secure Company facilities and maintain information on who accessed the facility; 12. to implement, monitor, and manage electronic security measures on employee devices that are used to access Company networks and systems; and 13. to engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company. 14. Compliance with Covid-19 guidelines The Company may collect, receive, and maintain the following categories of Personal Information of current and former employees for the above business purposes as referenced by number: CATEGORY EXAMPLES BUSINESS PURPOSE Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number, Social Media information (if supplied voluntarily), Auto insurance information, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 Physical Characteristics or Description Eye color, hair color, hair style, height, weight, built, tattoos, piercings 4, 6, 7 Financial Information Bank account number, credit card number, debit card number, or other financial account information 1, 2 Protected Classifications Race, ethnicity, national origin, sex, gender, sexual orientation, gender identity, religion, age, disability, medical or mental condition, military status, familial status, language 1, 2, 7 Pre-Hire Information Job application, resume, background check results, drug test results, job interview notes, and candidate evaluation records, legal working status, veteran and disability status (if supplied voluntarily) 1, 2, 6, 7, 8, 9, 10, 13 Professional or Employment-Related Information Personnel file, new hire or onboarding records, I-9 forms, tax forms, time and attendance records, non-medical leave of absence records, workplace injury and safety records, performance evaluations, disciplinary records, training records, licensing and certification records, compensation and health benefits records, and payroll information and records 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 13 Medical and Health Information Doctor’s notes for absences or work restrictions, medical leave of absence records, voluntary verification of vaccination for Covid-19, requests for accommodation, interactive process records, and correspondence with employee and his/her medical or mental health provider(s) regarding any request for accommodation or medical leave of absence, as well as post-hire drug test results 1, 3, 4, 5, 6, 7, 10, 13, 14 Biometric Information Fingerprints 11 Education Information Transcripts or records of degrees and vocational certifications obtained 1, 6, 7, 8, 10, 13 Visual, Audio or Video Recordings in the Workplace Surveillance cameras or pictures of employees taken in the workplace or at a Company function or event 4, 6, 7, 10, 11, 13 Facility Access Records Information identifying which employees accessed secure Company facilities and at what times using their keys, badges, fobs or other security access method 3, 4, 6, 7, 10, 11 Geolocation Data IP address and/or GPS location (latitude & longitude) recorded on Company-issued computers, electronic devices, and vehicles, as well as timekeeping applications on cell phones that employees use to clock in and out and that log the geographic location at which each time entry was made 4, 6, 7, 10, 12 Internet and Network Activity Internet or other electronic network activity information on Company-issued computers and electronic devices, including browsing history, search history, and usage history 6, 7, 10, 12 Mobile Device Security Information Data identifying employee devices accessing Company networks and systems, including cell phone make, model, and serial number, cell phone number, and cell phone provider 6, 7, 12 By selecting “Yes” in the “accept?” field in the following window, I acknowledge and confirm that I have received and read and understand this disclosure, and I hereby authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above. ###### By applying to this job, you are providing express written consent to receive communications, including text messages, that may be generated by automatic telephone dialing/texting systems by or on behalf of GoWireless at the cellular telephone number you provided in connection with your application. You understand and agree that these communications may concern your application and employment interests with GoWireless. You do not need to consent to receive these communications as a condition of participating in the application process. ###### _ _ Posted: April 22, 2021