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ServiceNow, Inc. Sr. Software Engineer - Cloud Monitoring in Santa Clara, California

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

As a Senior Software Engineer you will be a member of a team that is responsible for building and integrating software components that acquire, correlate, aggregate, analyze, store and visualize enormous amounts of data regarding the health and performance of our cloud and underlying services and infrastructure.

The ideal candidate should have a strong background in software development, systems architecture and engineering, understanding of the components of software infrastructure, including hardware platforms, OS, virtualization, application, databases, web and application servers. Prior experience in software development/engineering, release management/devops and managing large-scale server infrastructure distributed is highly desirable.

What you get to do in this role:

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)

  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.

  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs

  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite

  • Be a mentor for colleagues and help promote knowledge-sharing

To be successful in this role you have:

  • 4+ years of strong programming experience using Java/Python languages.

  • Strong hands-on experience with Operating systems (Linux preferably) using multi-processes, IPC mechanisms, multi-threading, filesystems, etc.

  • Capable of delivering on multiple competing priorities with little supervision.

  • Excellent verbal and written communication skills.

  • Bachelor’s Degree in computer science or equivalent experience.

  • Experience with building distributed systems with HA capabilities.

  • Experience with message bus such as RabbitMQ, Kafka is a big plus

  • Experience with scripting languages such as Javascript/Python/Ruby in a UNIX environment.

  • Experience with open-sourced time-series databases like InfluxDB, Prometheus and visualization software like Grafana is a plus

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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