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KPMG Senior Associate - Account Operations in Santa Clara, California

Business Title: Senior Associate - Account Operations

Requisition Number: 62027 - 12

Function: Advisory

Area of Interest:

State: CA

City: Santa Clara


Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Associate, Account Operations to join our Business Development organization.


  • Work with account leadership to provide strategic operational management to enable business development and optimize revenue growth through process improvement and standardization

  • Act as point of contact accountable for tracking overall account operational activities and sharing best practices across the network of Account Operations team members

  • Review and accept contracts into a client's Vendor Management System (VMS) and onboard and off board resources as needed

  • Oversee draft SOWs/Amendments prior to team submitting to the client and liaise with client procurement team to track contracts through execution

  • Review, analyze and track relevant relationship metrics to ensure account objectives are met; evaluate and provide recommendations for improved processes for operational efficiency

  • Participate in various aspects of business activities that might impact the account operations, including but not limited to supporting e-billing and invoicing, managing onboarding, pipeline, revenue reporting, backlog reporting and direct client reporting


  • Minimum five years of recent business-related experience in one or more areas including Finance, Human Resources, Resource Management and Marketing or general business operations; preferably from a professional services firm

  • Bachelor's degree in Business Administration, Finance, Human Resources, other related field from an accredited college/university

  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook

  • Experience with Microsoft Access, Customer Relationship Databases and Collaboration/SharePoint tools

  • Excellent communication, interpersonal, organizational and analytical skills is required

  • Ability to exercise independent judgment to make day to day decisions without direct supervision

  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

GL: 5

GF: 15311