Job Information
Compass Group, North America Premium Beverage Supervisor - Levi's Stadium in Santa Clara, California
Levy Sector
Position Title: [[title]]
Pay Range: $25.00 to $27.00
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Mission
The Premium Beverage Supervisor position is responsible for ensuring that all guests in premium areas of the stadium, where alcoholic beverages are being served, are receiving extraordinary service through the management and event day operation of the vintner pouring program and the cocktail sampling program.
Major Areas of Responsibility
Responsible for aesthetics, operations, and day of logistics for the App49 Wine program and specialty cocktail/sampling program
Holds all vintners and bar staff and vendors responsible for knowledge of respective jobs, information, consistency, and guest service
Organizes and corresponds with vintners & sponsorship reps for each event from first correspondence to event day logistics
Establishes good rapport with vintners, sponsors, guests, and team members
Act as an ambassador for the 49ers and Levi’s Stadium brand by exemplifying best-in-class hospitality standards
Understands and can describe liquors, beers, wines, menu offerings, packaging, and presentation
Adheres to location appearance guidelines
Acts with a sense of urgency and provides friendly, efficient service
Major Areas of Responsibility Continued
Assists management with any auxiliary needs
Responds to guest, vintner, and sponsorship rep needs and requests
Fills out all required paperwork, reports and logs for event
Ability to work in a VIP environment while adhering to all company media and conduct policies
Conducts all work and managing with a positive and respectful attitude
Ability to handle sensitive matters with efficiency and discretion
Enforce all Levy policies and standards and report employee infractions or irregularities to management for immediate and effective follow-up training or disciplinary support
Controls
Maintains service areas as necessary
Employs excellent safety and sanitation practices
Follows responsible alcohol service policies
Practices proper product control and handling of all inventory and equipment
Count inventory when needed
Knowledge of products is in assigned spaces
Creative problem-solving during events and dark days
Follows Core Levy beverage recipes and specifications
Knowledge of thoroughly completing all station set-up and breakdown responsibilities
Communicates guest or vintner issues to management
Acts professionally at all times around guests, team members, and management whether an event is in session or not
Adheres to Levy guidelines as stated in the employee handbook
Works in professional clothing during events, and appropriate clothing during dark darks
Team
Supervise all vintners and sponsorship representatives assigned to the area for the duration of the event
Displays a positive and respectful attitude toward teammates and managers
Assist fellow team members when necessary
Promote a cooperative work climate, maximizing productivity and morale
Communicates any issue from event staff to management
Requirements and Qualifications
Completes required company alcohol service training
Wine knowledge required. Introductory sommelier certification preferred
Certification in Hospitality preferred
Always on time and ready to perform all required duties in uniform
Lifts and transports up to 40 lbs.
Walks and stands during entire shift
Able to communicate effectively and professionally with managers, guests and teammates by speaking and comprehending English
Requirements and Qualifications Continued
English reading, writing, computer, and math skills required
Proficient with Excel, Microsoft Word, and Google Docs
Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains
Must be of legal age to serve alcohol and possess any required certifications to do so
Must be able to work extended shifts of 10 hours or more as business dictates
Minimum 2 years experience in a leadership or wine related role
Attendance
Attend all Levi’s Stadium events at scheduled shift time
Attend all Set up/Breakdown at scheduled shift time
Stamina to work 40+ hours per week or more as business dictates
Must be flexible with schedule and able to work late nights, weekends and holidays
Follows Levy’s attendance policies and procedures as stated in training manual and handbook
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
Compass Group, North America
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